Bike Hero

Transportation Access and Assistance
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291 reviews
Overall Rating
Customer Reviews about

Bike Hero

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Carlie Maxwell

5.00/5.00

"Very quick and professional serviced…"

Very quick and professional serviced provided

12/08/2024

s cardozo

5.00/5.00

"Excellent Service."

Prompt, proffessional and efficient.

08/08/2024

Tracy Howells

5.00/5.00

"Very quick and professional service.."

Very quick and professional service..

08/08/2024

Arnold

5.00/5.00

"Worked carried out to a high standard…"

Worked carried out to a high standard and turn around time was way quicker than my local bike shop

08/08/2024

Jaycee

5.00/5.00

"Brilliant Service"

The whole process from booking, getting advice, a detailed quote, pick up and delivery has been seamless and very professional. Great Service.

06/08/2024

customer

5.00/5.00

"Bike Upgrade"

Got what I wanted and given great advice

02/08/2024

Jane Hengist

4.00/5.00

"Making sure my bike was road worthy before riding. "

It was excellent for me to get my bike collected and serviced before riding it, because I hadn’t ridden for a while, as well as know the bike had been passed road worthy. Bike hero collected and returned my bike promptly at a pick up point tailored to my circumstances. Mathew, the engineer was polite, efficient and did an excellent job: very customer centred company. I definitely recommend bike hero to anyone.
I didn’t give five stars because I was awaiting an email in response to a request and the answer came in a message and I thought they hadn’t replied. Knowing they would contact via email or message wasn’t mentioned and would have been helpful.
However, this didn’t reflect on the silver service Bike hero did, they did a splendid job.

26/07/2024

Peter Corbett

5.00/5.00

"Excellent service, great communication, fair pricing "

I wanted to fit a Boost electric conversion kit to my 2011 Brompton, but I couldn’t even get the back wheel off. I asked Bike Hero to do this for me, along with servicing my bike. They picked up the bike, serviced it, fitted the Boost kit and necessary changes to the gears, and delivered the bike back to me. They messaged me via Hubtiger to keep me informed of progress at all stages. The pricing is very reasonable.

I’m very happy with the service and will definitely recommend Bike Hero and I’d definitely be happy to use them again.

And my bike is as good as new and the electric conversion kit is awesome!

25/07/2024

Sarah Vaughan

5.00/5.00

"Very smooth service"

Very smooth service. Takes all the hassle out of bike maintenance.

25/07/2024

Tony

5.00/5.00

"Very impressive service."

My first time using Bike Hero and I was very impressed. Reasonable price for a service of my bike which has been sat in my garage for a few years. Picked up and dropped off the bike and turned the service round really quickly. I'll definitely use them again.

21/07/2024
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