"everything was great"

everything was great, until I was cheated out of my car fax, therefore I give Carbiz a 3star Rating.

"great experience overall"

great experience overall. Saleperson was professional, moved quickly and respected our time. He knew exactly what he was doing. 100% would recommend and purchase again from Carbiz. very impressive. Thank you Carbiz!

"I purchased a 2013 BMW 5 series the…"

I purchased a 2013 BMW 5 series the check engine light/gas cap came on and I only had the car for about 3 weeks. I called my sales person and told him about the matter he instructed me to call the repair shop. Upon my arrival I was checked in after about 2 hours the result was the gas cap wasn’t placed properly. O...k this made no sense at all because I would screw the cap until the cap clicked which is always correct. I felt what they told me was completely wrong and did not make sense. After a week or so the light came back on and I could not schedule my appointment because the times conflicted with my schedule. Finally I was able to bring the car in and they wanted to charge me $90 for a diagnostic. What the!!! So I ended up talking to the manager and the fee was waived. Needless to say whatever they did has not fixed the issue. They did not have the part as a result they gave me a print out with the part and said I should go to the dealer. :(

"Went in to look at a specific car found…"

Went in to look at a specific car found online. The process was pressure and hassle free which I appreciated the most. I would definitely return for future purchases.

"Excellent service"

Excellent service - kind, helpful staff, knowledgeable, personable and easygoing sales expert (Javier).
The showroom is gorgeous, clean and very orderly.
They have a variety of automobiles for every buyer's taste and they are very well detailed and look and smell like brand new - I love that!

Awesome experience!

"They lied ."

They lied .. car was in an accident and Carbiz has never acknowledged ... Buyer beware!

"Good experience"

I had a good experience with Carbiz. The salesman was helpful and informative. The car is great, I brought it to a service center to have it checked out and it's basically like new. Only complaint is that there was a scuff on the front bumper that would have cost me $300 to have replaced at the dealership, so they buffed the spot and put paint on it. There are also a few dings in the paint but nothing intolerable. Also, they stated it would be detailed when I picked it up, but it wasn't. Overall, it was a good experience.

"A 5 Star Experience!"

I worked with Katie Macris for an Internet sale purchase for my niece. The process was first class all the way. I knew I was in the best of hands. She walked me through every step. I might add that it was the best price I could’ve hoped for. I highly recommend Katie and this company. A five star experience!

"My experience with carbiz was truly…"

My experience with carbiz was truly outstanding the showroom was excellent all the cars nice and clean the receptionist and the salesman were very friendly they made the experience very easy and I would definitely buy a car from carbiz in Laurel again

"I would recommend carbiz to anyone !"

I would recommend carbiz to anyone !! Great customer service!!