"Gracias por responder y explicar cómo…"

Gracias por responder y explicar cómo proceder para reclamar mi regalo

"Great product and great support"

Great product and great support. Have now shown several family members this line of products and they are also purchasing.

"Unfortunately I broke my lid to my juicer…"

Unfortunately I broke my lid to my juicer and I got the best and fastest help I’ve ever received from any customer service rep. I am grateful and so pleased with my experience. I didn’t know I was within warranty so this was very helpful figuring out how to get my replacement part.

"Had issues with my humidifier"

Had issues with my humidifier. After chat with service consultant (Cleo), it was determined the unit was bad. Replacement unit being sent.

"Good service"

Quick and fast, helped with activating a warranty.

"I spoke with Christine she handled my…"

I spoke with Christine she handled my warranty with ease and professionalism. She was very informative and courteous. I would not hesitate to deal with Koioss again!!

"Blazing fast resolution"

Joshua assisted me with a defective part for my Amazon purchase. He was very polite during the conversation and resolved my issue in no time.

"Rey was SUPER responsive"

Rey was SUPER responsive. He was empathetic and quickly responded to my issue with an agreeable resolution. Honestly I didn't expect to chat with a real person when I clicked on the chat icon. But I was quickly routed to a real person. Rey answered and explained the initial interaction was an AI bot, but I was talking with a real person now. Our interaction was a very quick, satisfying and efficient experience. Five stars. :)

"Very helpful and efficient"

Very helpful and efficient

"Great Products and Service"

I love the champagne flutes I received! They are beautiful, have great weight and long stems.
Joy was amazing to work with. She was attentive, insightful and helped any questions that arose. I look forward to receiving my red wine glasses soon. I will frequent this company again.