"A big thanks to Joy and the team at…"

A big thanks to Joy and the team at United Pet Express for the transportation of our dog Max from Bangkok to Phuket and coordinating with the transport team from Australia to ensure a seem less handover and processing into Thailand. A great job by all including detailed information and communication at all times
Stewart, Wendy & Max

"Helpful and prompt"

Joy was very responsive and quick in figuring out a flight plan for my cat Biggie. She also updated me in a prompt manner when there were unexpected changes. She was a pleasure to work with and made the process feel safer, especially since it is nerve-wracking to send your pet across the world.

"Highly recommend!"

I highly recommend United Pet Express. I recently relocated to the United States from Thailand. Due to the circumstances, my two beloved cats, Ice and Cookie, needed to come separately. They arrived safe and sound. Joy handled all the details, and "unexpecteds" every step of the way. There was clear, regular, and reassuring communication throughout the process. I could relax because I knew my cats were being cared for by competent, compassionate staff. It was money well spent.

"Peace of Mind Guaranteed"

We reached out to K Joy for an import service from Indonesia for our cat - about 2.5 weeks prior the arrival schedule. Very responsive, process explained was simple enough so it didn't overwhelmed us (we checked with other service provider so we have reference), one fee structure and we're kept posted. Khun Oiy who helped with the custom clearance in the airport is awesome too. I would use United for our next pets move.

"Excellent, professional and caring (many thanks to Joy - you’re a star!)"

We used Joy and Pet Relocation Thailand with a really challenging move.

Firstly they got our cat out of Myanmar after the coup to Thailand. Then once we had relocated to France, they again moved him for us despite some issues we had with documentation.

Their professionalism and care were exemplary. Joy responded so quickly to each enquiry and was patient and able to handle all the issues that arose.

We cannot thank her enough! A total star and based on our experience: we cannot recommend highly enough.

Our cat arrived in good physical and mental condition and has settled as if nothing major took place…thank you very much.

"Highly appreciate your services…"

Highly appreciate your services including moving and boarding. Quite expensive cost for boarding in such long period (3 months) caused COVID pandemic but our cats arrived home safely and happily ❤️

"Best pet relocation company out there!"

Joy and her team mint helped us to bring our beloved frenchie and poodle from Thailand to Korea. When we were at lost joy and her team really helped out. From the beginning till the end. Such an ease! I couldn’t thank her enough and would definitely, definitely recommend united pet express to everyone who is in need!!! 5 star!

"Great service!"

From start to finish of the project to bring our rescue pup ( Luna ) to the UK United Pet Express were in contact with me, kept me informed on what was needed and helped in every way to make this re-location of my pup to the UK as easy and stress free as possible. I would highly recommend them.

"Exceptional service"

Excellent service by understanding, kind and professional consultant, Joy. From day one until the end, 5-6 months process including consulting, preparing health check and paper works etc.

A bit rough in process for getting the space confirmation in order to fly to UK, my cats could not fly off as planed. 1 month delay from the plan but not her fault, it's miscommunication between airline staff etc. Joy & Mint managed to get my cats to be well looked after during 1 month in Bangkok while they were waiting for space to fly.

Joy is very knowledgeable person and helpful.

"I would like to say THANK YOU SO MUCH…"

I would like to say THANK YOU SO MUCH to JOY and her team for assisting me with moving my Chocolate Lab and Staffy to Thailand. Joy was AMAZING throughout the whole move. She was very reassuring and extremely helpful. The team who delivered my boys were great. Overall I would like to say THANK YOU SO SO MUCH FOR LOOKING AFTER MY BABIES!! I COULD HAVE NOT DONE IT WITHOUT JOY’s HELP !!