"Awesome job over all."

Awesome job over all.

"Incredible company"

What can I say about this INCREDIBLE company! I have just returned from Thailand with my cat Cleo and I couldn't have done it without Joy ♥️ this woman is so wonderful and has supported me every step of the way.
A truly wonderful company with full support in everything ♥️ I would recommend United to everyone.

I was supported thoroughly with the correct paperwork. No stone was left unturned. I even had a problem with my pets microchip and I was supported with this as well (even though it was the vets mistake).

I am eternally grateful for everything they have done. If I ever need help transporting an animal again this is the company I will use. I wouldn't trust anyone else ♥️

"A stressful process made easier by working with professionals"

This was my first time having to relocate my two labrador retrievers and I am so thankful that I picked the right company with my first phone call. Due to the Covid-19 virus there where many changes to flight schedules which caused many ups and downs in trying to find a flight that meant our needs, that was the downside of the relocation but the bright upside was Joy who stuck with me and the relocation process all of the way. With all of the changes we had many phone calls and I'm sure close to 100 e-mails, this is to say that Joy always kept me informed as to where we were in the process and that was indeed a stress reliever. Anytime that I had a question Joy was available to answer it online or on the phone and for that I am greatful. It is always a plus to work with pleasant, reliable, knowledgeable and caring individuals and that is what I found with United Pet Express and you will too! Thank you Joy.

"FRAUD ALERT!"

FRAUD ALERT!! THIS COMPANY TRIED GETTING ME TO PAY $750.00 FOR A AIR CONDITIONED CRATE. THERE IS NO SUCH THING! Got abusive when I refused to pay it. Would only take payment by western union or the cash app only!!!. I could not get a manager to call me back and The guy on the phone is the same one who responded to my emails. DO NOT USE THEM!!!.

"I HAVE TO SAY THAT THE EXPERIENCE WITH…"

I HAVE TO SAY THAT THE EXPERIENCE WITH UNITED PET EXPRESS WAS OUTSTANDING. WE WERE CONCERNED ABOUT OUR PUP/PACO TRAVELING, ESPECIALLY ALONE. HE IS A SHIH TZU, AND AFTER HEARING SO MANY THINGS ABOUT AIRLINES NOT WANTING TO FLY THIS TYPE OF DOG, WE SEARCHED AND FOUND UNITED PET EXPRESS. WE WERE STILL WORRIED BUT IT ALL CAME TO A HAPPY ENDING. PACO ARRIVED IN ATLANTA, HE WAS CLEANED, HE WAS IN EXCELLENT CONDITIONS, AND WE KNEW THAT HE HAD BEEN WELL TAKEN CARE OF. I HIGHLY RECOMMEND THEM AND PROVIDED THE INFORMATION TO OUR FRIENDS AND VETERINARY BACK IN THAILAND.

"Very expensive company i not advise"

Very expensive company i not advise

"Trustworthy !"

United Pet Express handled the Thailand leg of our Dog's journey and we could not have been happier. They sent photos of her as soon as they collected her in Bangkok airport and delivered her at home with good care. We are very happy with the service and we will use them when we move out of Thailand.

"Excellent and reliable service"

Very good service. United Pet Express managed everything in Bangkok while we were not there. Good information of the process. Good local partner for delivery at destination. Everything went very smoothly.

"Reliable, good communication, friendly"

Moving pets is always stressful and logistically difficult. Joy was very efficient, a good communicator and I felt like my dog was in very good hands the entire time. I would absolutely use this company again if I needed to move my pets.

"Getting a cat to Jakarta"

Joy and Numfon were excellent in sorting out everything to get my cat to Jakarta. They looked after him very well and even sent me photos of him during his journey so I could see that he was ok. I’d highly recommend them.