"Excellent service !"

My experience with United Pet Express was excellent. I received all the necessary paperwork well in advance and was informed about every step of the process. The custom clearance of my cat at the airport went smooth (about an hour) and the cat (and I) were transported to my house in Bangkok. I highly recommend United Pet Express' professional service.

"Excellent from first contact"

United Pet Express helped us with our pet move from Bangkok to Hong Kong and it was a great experience from start to finish.
Joy gave useful advice, checked all the documents and advised us of additional requirements which had to be in place before the transport could take place.
Quarantine period in HK went better than expected, even though it was a tough time without having our two dogs around for 4 months, and it was a lot of happiness and tears when the family were reunited!
I can not give enough praise to Joy and her team to assist us through this process! THANK YOU!!!

"They are very helpful"

They are very helpful, polite and quick response.
When I had small questions, their answers were I can easy to understand. I think that it was happy to request this company.

"PET Express handled the export process…"

PET Express handled the export process for our dog and everything went very smooth. Joy updated me about the status continuously and all my questions were quickly addressed.

"Professional and Friendly Service!"

Thank you for taking such good care of our baby boys on their recent travel from Phnom Penh to Washington, D.C. - they arrived safely and in good health!

Joy was extremely communicative, professional, and patient with my hundreds of emails as we were planning for and tracking their travel across the globe.

I highly recommend Joy and her team for any of your pet travel needs!

"Excellent professional service"

The team was great, they knew exactly what to do to get the export certification. They were also professional and careful with the frazzled owner, who was worried about the entire process!

Can not recommend them Highly enough!

"Great pet Relocation experience"

United pet Express relocation process was very smooth. The team was very understating, caring, kind and flexible with the needs of us and our dog. I had a very positive experience and would recommend them to friends needing pet Relocation services. The team was clear of what would be the process and followed up until the end. Miss Joy and Khun Fong were extremely helpful, big thank you!

"Moving my dog from Bangkok to Uk"

I can not recommend this company enough. My initial enquiry was dealt with very promptly by Joy, quotation received as promised, all my questions and there were many, were answered promptly and thoroughly even out of office hours. Then all dealings with Numfon dealt with as efficiently. Everything went smoothly and I picked my baby up from the Animal Reception Centre at Heathrow, London yesterday, she was very happy and now settling back to life in the UK very well. Thank you United for taking the worries and headache from me for getting Bella back to the UK 👍🏻👌🏼😁

"Excellent communication and our dog…"

Excellent communication and our dog arrived in good shape.

"excellent service"

I am very pleased with the services provided by United Pet express relocating my 2 dogs from Myanmar to USA