Skylink Group Limited T/a Skylinkparking.com
Stuart Crawford
"Thiefs and cowboys - spend more money using a professional company"
Wish I had read these reviews before booking. This company has no integrity, ethics or the remotest sense of customer care - I would go as far as saying they are just thiefs. I echo every single comment on here and can only hope that they go out of business through people not using them. Returned my car totally empty of any fuel, empty drinks bottles in the boot and spilled food in the front seat. Denied all knowledge and asked me to prove it. Even after receiving a ticket showing my car re-entering the Heathrow drop-off zone whilst I was on holiday they have remained silent and refused to acknowledge they used it. I contacted the airport authorities who were useless and said they cannot control who uses their car parks. I contacted the police who said no crime has been committed and I would need to sue them in a civil case and I contacted the data commissioner when Skylink simply ignored my GDPR request to show the chain of custody on my car, but there is little they can do. This company is a leech on society and know that no-one wants to drag them through a civil court over a tank of petrol or internal clean
Jeremy Labram
"If there were black-holes as opposed to stars..."
If there were black-holes as opposed to stars, the they'd get 5 ••••• of these. Who 'they' is, is not all clear: Skylink/GoParknfly/EZBooking
Impossibly long and and confusing drop off instructions.
12 unanswered calls as we were trying to leave the car and keys with someone
A reluctant, non-native English speaker, with no obvious list of what he was expecting
Forced to buy a £8 parking ticket
Frantically running for the plane after one hour of faffing around
19 miles put on the clock at pick up
Five weeks later, an NCP parking penalty notice for the car at a time 7 hours after we'd left it and in a different part of Gatwick parking. We were safely abroad by then!
Trying to transfer responsibility for the parking penalty proved impossible - each of the five parties suggesting someone else to contact.
£170 later, my highly reluctant, without prejudice, payment has at least stopped this nightmare!
..
"WORST SERVICE EVER"
WORST SERVICE EVER. They took so long to collect my car (despite doing exactly as asked re: giving them notice) that I was extremely close to missing my flight. Only one person manning the phone number meant repeatedly no one would answer- I had well over 20 attempts at phoning them. I am amazed my car returned in one piece. Shocking and zero apology.
Paresh Joshi
"The worst ever!!!"
The worst ever!!!
These people use your car while in there possession.
When you complain they swear and abuse you and never help.
When you get in touch with your credit card company they refused a refund, terrible service from Tesco MasterCard also.
Go look elsewhere.
Martin
"Absolute bandits - a disgrace."
Absolute bandits. Before booking with this mob, check their reviews. Failed to deliver our car on return. Failed to reimburse taxi fare. Failed to respond to telephone calls, emails or letters. You have been warned.
Sarah lancaster
"Scum!!!"
Trading as Ezybook but use several names
Trading as Ezybook but registered on companies house as Go Park And Fly Ltd....please read trustpilot for both companies before booking anything with this company
They are pur scum.... Disgusting thieves!!!!
Used 3/4 tank of fuel took £20 cash from us to pay the airport which we thought yeah no probs but on collection we had to pay to exit the airport.
After a 15 hour flight we proceeded to where the email told us, rang the man who told us 10 mins after 45 mins we rang back to be told no driver available we need to get a taxi to their office, told them no that's not how meet and greet works, then waited another 40 mins to be told the driver had taken our car to terminal 2 and we needed to get a train, again told them no if the driver was already driving my car to drive it to terminal 4 as per there email instruction. After a heated exchange we had a call to say our car was on level 3 when we got there the car was locked and key left on the tyre, they didn't want to face us especially after the theft they have carried out. They have rummogaged through the car taken money out of the centre console pennies but not the point.......absolutely disgusting service.....AVOID AT ALL COSTS
Sandra Armstrong
"AVOID AVOID AVOID…Total scammers"
NOTE; this is not about ‘Skylink group’… I think unfortunately they have a similar name to the cowboys below…
Whatever you do, do not use any variation of ‘wecompareairportparking’, ‘enigma parking’ or ‘Skylink parking services’… they are all linked cowboy / scam artists. I ended up calling the police to report my car as stolen after they’d taken double payment for ‘services’ then did not return my car saying various lies from the car is lost / the keys are lost / wrong number / blocking numbers. There is NO secure compound - they merely dump the car in off streets / lay-bys then (in my case), ended up moving my car to a hotel car park which would have incurred £100 fine if the police had not sorted for me. A nightmare from start to finish and although I ended up getting my car back it took nearly 36 HOURS after I’d landed back at Heathrow… and cost £450 by time I’d had to factor in additional transport costs to get home and back in meantime from cornwall!
Please please please do not fall victim to the same fate!
Derek Poole
"I WILL NEVER"
I WILL NEVER, EVER USE THIS COMPANY AGAIN
They forgot to deliver my car at the pick up point.
They did not advise me when I phoned them up to as where my car was.
They parked my car on a different pick up place but did not let me know.
They cost me an addition £13 parking fee, not refunded.
Refused to answer my emails of complaint.
Doye Balogun
"Avoid at all costs"
Avoid at all costs. Took my car for a joy ride, put the hood down and drove it back to me with hood only halfway up (potentially damaging it). Ignored all emails to date.
Cynthia Qc
"Booked and was ask to call 30 min…"
Booked and was ask to call 30 min before arrival 1 if the numbers was not going through. Staff was unprofessional when I got through. On return had to wait over 1:30 for my car. The driver side so much mud on the floor . Would never ever use them again.
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