"Please AVOID at all costs!"

Please AVOID at all costs!! I left my car for 1 week at Heathrow airport. I was initially messed around when I landed as to where to meet the driver in order to get my car back. When I eventually found my car the driver was not there and had left my car key on my tire. My car was filthy, smelt of cigarettes and they completely used all my diesel.
I rang them as couldn’t believe what had happened. The man that answered the phone was rude and found it funny. It was an absolute disgraceful service. It is obvious that my car had been used throughout the week that I was away as they had connected 5 phones to my car and the seats were filthy. I can’t believe this has happened.
I would absolutely NEVER park my car at the airport with them again.
I booked with Ezybook online who act as agents for Skyline parking services.

"AVOID this company at all costs"

AVOID this company at all costs. They are rude & unprofessional. They did not collect our car when stated had to keep calling & then they just cut us off. When we collected our car we were waiting ages to find that our car had arrived even before I called them. When we got to our car it was absolutely filthy. They are supposed to be looking into my complaint but heard nothing from them for over 2 weeks - absolutely disgusting service

"Shisters"

Absolutely useless waiting over an hour for my car. The bloke on the phone did not give a monkey's Please people avoid.

"Absolutely shocking"

Absolutely shocking. Over an hour late to pick up car when arriving at Heathrow, with the privilege of paying nearly £12 parking ticket. Didn’t get any better on returning to pick thecar up . We waited over 2 hrs and numerous phone calls with each time calling they told us 10 more minutes. We thought we’d got away quite lightly after reading the horror stories of some of the reviews. A week and a half later a parking fine drops through the door. They parked our car at the Marriott hotel for the two weeks we were away costing us a fine of £100. How do these scamming Ba@@##€S keep getting away with it.

And today 17/10/22. We get another ticket!!!! Stating we were in two places at once . There are no words. I hope trading standards are looking into this shoddy scummy outfit.

"DO NOT USE THIS COMPANY"

Do not use this company under any circumstances!!!
We had to wait 3 hours for our car on return and every time we called to ask where it was, we were told it was 10 minutes away! This went on for 3 hours!!!
When the car eventually arrived it stunk of smoke so my partner asked the driver if he had been smoking in it, his reply was 'do you want to fight me bruv'!!!!!!
We then got in the car and the power steering was broken so god knows what they had been doing with the car!!
Heard nothing back from them after complaining so you can tell that this terrible service is normal!!!
Please do not use!

"AVOID THIS SCAM COMPANY AT ALL…"

AVOID THIS SCAM COMPANY AT ALL COSTS!!!!

My car was parked at the Marriott hotel by this company, during my time away. I have now received a parking fine I am having to appeal because they illegally parked my car there!! Not only that it took them nearly 2 hours to pick up and deliver my car to me. Absolutely disgraceful, how are they still operating at this airport?!

"Do not book with these people"

We booked with parking deals Ltd but there are a number of different names all run by the same people. It was a terrible experience. We booked south terminal but when we got through to the number to inform them we were on our way they told us to go to north terminal as the south terminal was closed which was not true.
Upon return we rang 20 times before getting through.we were told it would be 40 minutes. When I told them I was at the agreed place in south terminal the person on the phone just kept shouting north terminal at me. We then went there and 2 hours later the car was returned. The car was in an awful state with mud in the back footwells as well as the front and the boot. It was obvious that it had been used.when you complain you are given a phone number and e mail address but then any complaints are just ignored.
These people shouldn’t be allowed to operate.

"This company shouldn’t even exist!"

This company shouldn’t even exist!

They’ve been late to collect my car and they have been late to give me my car back.
I’ve almost lost my flight for my outbound and I had to wait 1h and 30 minutes before I managed to get my car back!
DO NOT BOOK THROUGH THEM as they are unbelievably unreliable!

Tried to phone multiple times and most of the times they put the phone down on me or told me lies that my car was on its way when instead I had to way way too long.

They might even use the car for their own activities as I have washed my car before leaving it and the back mats were all dirty when I collected back!

Even if towards regular parking you pay more, just do so as these people should close this business which I am quite surprised is still running.

Not even mentioning there was a woman who couldn’t collect her vehicle because they’ve lost her keys!!! Absolutely disgusting!

"Stay away."

Stay away.
Very rude and unprofessional
They brought our car 2 hours late

"Should be no stars"

Should be no stars. Shockingly bad. When I politely asked for an update on the delivery of my car I was told to f..k off and told now my car will be another hour because I phoned up. It turned up an hour later. Another person was waiting 4 hours and another person was given her car key told the car was in the car park but not sure what level? These people should be in business.