Skylink Group Limited T/a Skylinkparking.com
Amel Alfulaij
"SCAM COMPANY DO NOT USE"
SCAM COMPANY. DO NOT USE. I paid £125 for a valet parking service for 2 weeks. They did NOT take my car out of the car park and said it was my responsibility to pay the £585 bill to remove it. When I kept calling them to sort this out they cut me off then said they would block my number if I kept calling. DO NOT USE. I have tried contacting them since - emailing and calling and they hang up when I call and do not answer emails.
Sharon Smith
"Absolute scammers"
Absolute scammers!
Original drop off was told to ring in advance, which we did. Waited over an hour while being told 20 mins each time we called. Drop off and pickup arranged for T4. Emailed to say flights home had changed and when we called for pick up they said no record. It wasn’t just us the same thing had happened to our holiday mates. Had to stay in Heathrow hotel over night as they refused to bring our cars to us, dispute offering to get taxi to compound to pick up, and was refused.
Was told next morning to go to pick up point and would be 20 minutes wait! After lots of angry phone calls and promises still no cars. We had to catch train to T2 as they said they don’t work at T4 despite picking our car up from there two weeks earlier! We now find that extra 123 miles on our clock and extra 300 on our friends car. Thieving gits must have used the cars to too and frow with other drivers. Their customer service was diabolical, staff were rude and hung up on us on several occasions. I will never use this service again and urge others not to either.
Mike Mcclean
"DO NOT USE THIS COMPANY …"
DO NOT USE THIS COMPANY …
Read the reviews they are with out doubt the biggest cowboys around .
MR A CECILIO
Darren Skyrme
"Stay away biggest bunch of C--ts ever"
Stay away biggest bunch of C--ts ever
Michael Laurenson
"A terrible and shocking experience with Skylink"
A terrible experience with Skylink. I had a my car due to be delivered a day after I gave it to them. I spoke to the controller when I landed as per the instructions. 30 minutes later - no car. I rung them and was tole the car was enroute. I waited another 30 minutes and rung again to be told the car was stuck behind 2 cars. 30 minutes later I was told this was 10 cars and they were trying to get them moved. this went on for another 2 hours. I was then questioned as to whether I had actually given the car to them in the first place. My blood was already boiling at this point and being accused of giving the car to another company. I asked them whether I had to call the police to fetch my car. Fortunately a driver who turned up to deliver a car randomly for another couple who had been waiting for two hours was able to identify where my car was. It was at the wrong terminal and had been there for hours with nobody the wiser for it. In my communications the controllers went from being pleasant to rude and accusatory which was shocking. I was due to run a charity event in Kent that suffered as a result of this huge delay. Their customer service was reasonably pleasant in an email response to my note but then totally non-responsive thereafter. I was promised a refund but nothing happened. I would strongly suggest that anybody wanting to use a meet and greet service to read the reviews first. This behaviour is not representative of the good providers but certainly tars the industry reputation. A totally shocking experience. Any price comparison site should vet organisations as this behaviour brings a question of trust to their business offering too. The stress these companies bring to people is very unfair and should be stopped.
David Supperstone
"Avoid as per other reviews."
My experience was similar to other peoples reviews. Called them 30 mins before arriving at Heathrow, the guy sounded stoned/asleep and was very difficult to understand. Parked up at Heathrow and couldnt get hold of them. Tried about 50 times as obviously quite stressful when I have a plane to catch. Eventually got hold of him and they arrived 30 mins later and then had the cheek to ask me to pay for the additional parking cost as I was now over the 30 min (£5 charge) that Heathrow applies. I complained and the guy just said to me that I could go with another parking company if I didnt like it. Definitely avoid.
Mohammed Albably
"One of my worst experince"
It was just one of my worst things I had experienced in my life. They are just awful human being and I don't know why Ezybook are still listing them as an agent and why police let them acting freely like this.
What saved the car and limited their behaviour is I got a puncture just before giving them my car.
This is a summary of what I found so far:
1. A PCN from Heathrow airport T4 regards unpaid drop off charge which took place a whole day after I did travel.
2. A stolen leather gloves.
3. Rubbish everywhere including cigarettes rolls.
4. Almost half of the fuel I had left were used.
Emma
"AVOID AT ALL COST"
Awful awful company - AVOID AT ALL COST. COMPLETE SCAMMERS - was told my car would be 20 mins - I was still waiting 2 hours later. Drivers in background were abusive and for a woman on her own this is intimidating and scary. If I could have given no stars I would have done.
Gio
"I don't know why the police here in UK…"
I don't know why the police here in UK or authorities doesn't do nothing to arrest or investigate this kind of scammers. We are so many victims of this kind of scam and no one knows how we take good care of our cars and the trauma we had. They don't give any s*h*t what's happening ,I am also a victim ! Every day so sad to hear this reviews from the other.
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