"Thieves!! Stole £110 hidden in my glove compartment"

I turned up to the airport and went to meet the guy to drop the keys off and he was talking to the police as they had returned a car with damage to the side, in which I thought GREAT! I was in a rush so had no choice but to leave the guy my keys, in the rush I forgot some of the holiday money that was hidden in the glove compartment, which when I realised it was too late as was on the runway to take off, I instantly knew I would be lucky if that would still be there on return, to which it WASN’T! All £110 of it! And the only thing they said was that it’s says in the terms and conditions not to leave valuables in the car! So that makes it alright to steal from me then?!
DONT USE THEM! Just pay the extra with a legit company or pay for a lift as the reviews of everyone’s experience’s tells it all

"Please please do not use this company!"

Please please do not use this company!
I booked meet & greet through Ezybook who are the booking agents.
After I made the booking my return flight was changed and I due to arrive 4 hours earlier.
I tried to phone the company numerous times to advise them without any success. I then emailed the company with new return flight times, but again I had no response.
When I dropped my car at Gatwick north all went smoothly and I informed the representative of the new return flight time and explained I had tried to contact the company to no avail.
The representative took the flight time and said he would inform the office.
On my return I contacted the company to advise that I had my luggage and was told I needed to pay another £135 because there records said I was due back 10 days earlier. I had the conformation email and was told to show the driver who was delivering my car back.
When my car was delivered the driver told me I owed
£135. I showed him my confirmation email with the dates and he showed me a piece of paper with the incorrect date hand written. I pointed out that it could have been human error as my confirmation email stated the correct dates. He then refused to give me my car key back, fortunately I have the spare key on me. Again insisting I pay the £135. He then started to get very aggressive and started swearing at me, at this point I felt very vulnerable and had no choice but to call the police. Who unfortunately could not help as they said it was a civil matter. After half an hour of refusing to pay the money and showing all my paperwork I was eventually given my car key back, but he refused to give me the ticket for the exit barrier.
And him telling me the company had my card details and would take the £135 from my card.
Luckily when I got to the car park exit I explained what had happened, and was told that this company were well known for trying to scam the customer.
The whole ordeal was awful and very scary, please be warned and avoid this company.

"Absolutely awful company do not use and…"

Absolutely awful company do not use and EVERYONE report to trading standards as this so called company are run by absolute morons they are RUDE , DISRESPECT and couldn't give a crap about anyone's cars . They drive the cars back into Gatwick like there driving at a banger race absolute minors ..
The customer service if that's what you can call it is absolutely appauling they tell you the same old crap over and over again .. They turnt up nearly 2 hours after I called , my car came back like an absolute dirt bag full of bird poo , they used loads of fuel and damaged my car .
They say that they will compensate and then when you go get a quote they say its too high and then tell you there garage will repair your car and come and collect it and drop it back ..yeah right muppets like I'm gonna let one of your guy touch my car again your just a bunch of incompentant fools and your so called company needs shutting down .trading standards are coming for you trust

"My sun glasses that I keep in the car"

My sun glasses that I keep in the car, went ‘missing’ in the care of this business.

I tried to solve the issue by speaking to them, but no help offered.

I will never use again. AWFUL!

"DO NOT USE THIS COMPANY"

The problems started at check in being told we had to pay a further £5.00 for the parking ticket collected at the barrier on the way in. There is no notification in the instructions that you need to pay this £5.00.
On return rang as instructed when we collected our baggage and was informed it would be 30 to 45 minutes wait. After 50 minutes rang again and was informed the driver was 5 minutes away. Another 15 minutes and no car so rang again only to be told another 10 minutes more. The attitude of the person on the phone was extremely hostile and aggressive. Do not use this company.

"Shocking service"

Shocking service. left to wait at Gatwick for over an hour for our car. No explanation as to why. DO NOT USE

"Avoid avoid avoid"

Avoid avoid avoid. Price is low but this is all they have going for them. We did as instructed and called when we collected our luggage. Advised if a 30-45 min wait. Rang again after 45 mins to say I never called and we would have a 1 hour wait then got disconnected. Rang again to be told they are running late! Not good enough.

"AVOID AT ALL COSTS !!!!!!"

This is the worst meet and greet parking experience I have ever had. I travel a lot for work and use meet and greet regularly. Not only did it take over an hour for the car to be delivered when I contacted them they LIED. They told me the car was on its way, when I checked my tracker it hadn’t moved. When they eventually brought the car they took it to the wrong terminal and asked me to go to them. When I said no they hung up on me.

AVOID AT ALL COSTS !!!!!!

"DO NOT GO NEAR THEM"

An atrocious company to deal with in my lifetime of travelling.Lied to us when we were meant to arrive at the South terminal stating a car was stuck in the barrier, They told the same story to two other couples we chatted to. Upon our return late evening were were fed all sorts of lies when making six phone calls asking where our vehicle was. nearly an hour and a half wait. Other couple we waited were with told similar stories.

"Get a taxi"

Late, rude, lies, uncaring, wouldn't use them again.