Moona

B2B Providers and Partners
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430 reviews
Overall Rating
Customer Reviews about

Moona

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Karen Wood

4.00/5.00

"Straight forward instructions"

Straight forward instructions. Easy to use

16/12/2021

Francis Mccallan

5.00/5.00

"Nice little bonus"

Nice little bonus. Thanks very much!!

14/12/2021

Maxine

4.00/5.00

"Great £5 unexpected discount!!"

Great £5 unexpected discount!!

13/12/2021

Nemanja Jovic

5.00/5.00

"Amazing Service"

Amazing Service

13/12/2021

MR PAUL LOCKYER

5.00/5.00

"easy to place order"

easy to place order

13/12/2021

Rafal Dlugosz

4.00/5.00

"Am happy with quality Am happy with quality price and delivery peace with that product will recommend to anyone who s looking for quality honey just sweat:) and…"

Am happy with quality price and delivery peace with that product will recommend to anyone who s looking for quality honey just sweat:)

13/12/2021

Stuart Halton

1.00/5.00

"TOTAL SCAM!!!"

Have just woken up to see 29.99 pending to come out of my account for something I had no idea I signed up for. What an absolute SCAM.

13/12/2021

David Blannin

1.00/5.00

"What a complete SCAM this company…"

What a complete SCAM this company should be ashamed of themselves, I bought something on line and on the sale it asked if i would like £5.00 discount to click the box. Little did i know that i had signed up to a Subscription and they STOLE £29;99 out of my account without any knowledge this was going to happen, Surprise Surprise you can not get any response from them, they send a generic cut and paste response via trust pilot. Shameful just Shameful.

12/12/2021

Customer

5.00/5.00

"MOONA UPDATE - issue now resolved - very expensive mistake to £29.99 fir a £5 duscount -DO NOT SIGN UP!"

UPDATE!
I would just like to say that following an email to Moona customer services I would like to update my rating to 5 stars as they have now resolved this . Great quick customer services, and a great big thank you for resolving,?this very much appreciated

i had not realised when making a purchase that i had brought in to a subscription! a very expensive mistake, i have been told by moona that i got multiple emails i received 2 both confirming my purchase, my fault that i did not read them properly, the partner organisations that you can use i have never heard of please be aware when making purchases, especially at this time of year when money is very tight!

12/12/2021

Ely G

1.00/5.00

"Beware Charge you £29.99 for £5.00 discount scam"

Made an order at a company and got offered £5 discount on first order by paying through these. However 1 week later my bank contacted me to say there is a payment of £29.99 on my account to this Moona. I did not subscribe to this or authorise any payment to them. They had sent some emails about further discount but nowhere on the emails does it mention any recurring payments for 29.99. I thought that it was one of these sites if you go through them to the partner sites you get discount. Its not. I'm not sure if it illegal but it is very underhand.
Full marks to my bank for raising the issue.

Edit. Moona have sent an email confirming that no payment was taken (because it failed due to bank cancellation ), and my "membership" has been cancelled. I did still get the £5 discount though. Just be careful.

12/12/2021
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