"Ordered a lovely radiator cover great…"

Ordered a lovely radiator cover great service good delivery no problems. Was that good ordered another one.

"Dont buy!!"

Bought a voucher through Pigsback for a bed frame for my daughter as we have just moved into a new house and dont have much furniture
.A few days later somebody from customer service emailed me and just said there had been a problem with the quality check and they couldnt sent it out.I told him that when I bought it the site said there was another 28beds available so could they not just send me another one.He said that they had all sold out. I didnt believe him but gave them the benefit of the doubt
I then ordered the same bedframe but in another colour.A whole week waiting and then I got another email to say this one hadnt passed the quality check either.Customer service was also very flippant about it
Meanwhile my daughter is still sleeping on the floor
Do yourself a favour and buy somewhere else especially if your in a hurry like I was

"No delivery issues but quality is…"

No delivery issues but quality is terrible!!!

Ordered and delivered via Amazon and was initially very pleased, however, most of the "strands" of the furniture are broken on the arms, backs, seats and even the table (which is not even load bearing due to the glass!)

I have commissioned an independent inspection/report from a repair specialist. It's almost ready for the skip after 15 months and it's hardly been used.

TM - Chelmsford

"Do not use!!"

Bought some expensive rattan furniture and was given a delivery date. I emailed and asked for it early and was brushed off with a generic reply. It is now late and despite chasing I have been been given very little info. Do not buy. Total joke!

"I have no idea how this company are…"

I have no idea how this company are still in business. Bought a Wowcher deal, they delivered the wrong stuff (Without any notice), takes an age to get any response by email. They finally agreed to uplift it today (1 week after delivery)... and yep, you've guessed it, they haven't appeared.

"Charlatans - do not buy from these people"

Absolute joke of a company. They sell but don't deliver. Customer Service is awful, they just get you in a run-around and never resolve anything even though the issues are their fault and they make arrangements to resolve the problem which are not honored.

I purchased a 4-piece outdoor furniture set from these clowns on Amazon. They only sent one of two boxes and then sent a duplicate of the one I already had two weeks later. Amazon negotiated that the mistake would be picked up from my house and I'd get the right shipment but Dreams Living (AKA Yakoe) keeps telling me to go back to Amazon to arrange this - which I have about 15 times - and they still do nothing.

After a month of headaches I am finally getting a refund from Amazon, mainly as I threatened a card chargeback.

On the positive side the team at Amazon XL were great and I now feel like I know a lot of them on a familiar basis as we've spoken so frequently.

I have reported this company to Trading Standards for fraud. You'd be better off buying from Argos.

"Excellent delivery"

Excellent... Ordered furniture on Sunday via wowcher (large rattan set) and it was estimated 10 days. Was delivered by tuffnel delivery service 5 days later! Excellent!

"Garden Furniture Never Materalised"

I purchased garden furniture through Wowcher. Was told my furniture would arrive by 13 July. It never arrived I had to contact Wowcher who did contact Dreams Living on my behalf as I could not make contact with Dreams Living as they do not answer their phone. They do not communicate regarding delay or delivery of goods once the delivery date has come and gone. I am now awaiting a full refund from Wowcher. I am amazed that Wowcher is still showing this company offer on their site as I am sure they are scamming people. Shame on you Dreams Living and Wowcher. Would not deal with again.

"Awful companyy"

Awful company, absolutely no customer service ethics- had to chase and chase and chase......

"This is a truly appalling company"

This is a truly appalling company! I bought a rattan furniture set from them via Living social website and they have not delivered the items on time. When I tried to contact the company, they replied, after several days past the set date, claiming they had some issues on their end and the set will be delivered a month later... Due to the delay I gave them a new address they should deliver to, confirmed twice, since I managed to move house by the new delivery date...Imagine my surprise when being abroad well in advance of the set new delivery date, I received a call from my former neighbour advising that there a two huge boxes for me just left in front of my old apartment building! No notification, no call from either the company or whoever delivered the set... I could not reach the company via phone and it took them 3 business days to respond to the ongoing email trail with one of the consultants... By the time I arranged for a friend to pick them up, the boxes were gone!... The company does not feel responsible at all!! I have not experienced such a level of complete disregard for customer service in a long time....