"Bought garden furniture through Wowcher…"

Bought garden furniture through Wowcher at the end of May. Delivery date should have been on or before the 17th June. Been chasing this and I’ve had absolutely no correspondence from the company. I have involved Wowcher and they have requested the company to contact me.....still nothing. I am owed £720, if I don’t hear anything back by close of play Monday I will be taking this matter up with my bank. Please avoid at all cost!

"Scammer dream living aka furniture maxi"

This company also sells under the name furniture maxi, I place an order over a month ago, I’ve called emailed so many times, they have £760 of my money, I cancelled this order as the customer service and the reviews are like nothing I seen before, they just totally ignore you, my bank is dealing with this now, please void this company and furniture maxi they are the same company scammers that take you’re money and deliver damage and broke items , void void

"Can’t give zero stars"

No communication
No furniture
Bought rattan furniture via Wowcher. Suppose to be delivered last week. No delivery and no communication from the company.Tried calling and emailing company without response. Left out of pocket with no furniture.

"Only 1 star as can’t give zero"

Only 1 star as can’t give zero!

No customer service
No contact
No sofa

Avoid at all costs.

"Cube rattan and parasol"

It’s a shame this place gets bad reviews.
Especially with communication as people forgetting that covid has affected a lot of companies. We should be helping UK based companies especially our local ones . This company was on the news recently for one of the largest fires in the midlands in Tyseley.
It’s good to see them up and running again but I’m having to write this review due to reading other people’s bad experience.

I am sat down in the newly purchased rattan garden furniture writing this. Doesn’t let me upload photo but it’s one of them 4 chair cubes that comes with 4 extra stools so can fit 8 around the table .
First of all the furniture comes flat pack. Individual pieces are wrapped up in pairs or 4s to help you assemble parts easily. If you don’t have an Allen key drill set can take a while to set up but at least you know the parts fit perfectly when you doing manually.
The tapered glass for the rattan table comes in bubble wrap well protected and the packaging is overall excellent.

One of the rattan parts threading was loose. No problem , you don’t have to return the whole thing, I called then and went down as live locally and managed to pick up a replacement. In the warehouse they seemed understaff but was seen straight away . Got a replacement part and managed to browse their showroom which ain’t open to public yet but lots of good quality garden stuff and regret not buying a corner piece .

Whilst there I managed to pick up a 2.5 m parasol. This is light and easily assembled. I didn’t want to cement in and drill into decking so I purchased a parasol sand bag that fits over the base , a tenner from amazon and it holds firmly with no worries of it tumbling .

Overall product 5 star, customer and return experience 5 star. Friends have loved the garden now and I have recommended this place. Cost and prices I would say fair based on other websites but sometimes worth paying extra for peace of mind and quality.
Hope this helps . Happy to share pics .

"Poor customer service"

Poor customer service, lack of communication and poor quality goods ( not cheap). I am writing a review as the experience I am having with this company is very poor. Waited long enough for the goods to be delivered( with very little communication). Once the goods arrived the quality of the items is poor. Sent a email to the company with photos ( would put them on here if I could) hav'nt heard anything back from them. So I feel I would make a review so others know what you could be up against. My dealing with this company is poor, yours might not be, all I say is think twice before you do.

"DO NOT DO BUSINESS WITH THESE PEOPLE"

They have taken our money for a parasol which was ordered in early May. The 17 May delivery date has passed with no sign of delivery. They have ignored subsequent emails and telephone calls. Please do not do business with such a dishonourable firm.

"If I could rate this a 0 I would"

If I could rate this a 0 I would. Absolutely appalled by the service. I can honestly say I have never ever received such poor correspondence and service provided. As other people, I ordered through Wowcher (garden furniture) which I am yet to receive, despite being past the delivery date. I have received absolutely no response from dreams living in relation to my order, despite several phone calls and emails.

I will never ever ever order from this company again and certainly will be taking this further.

"I ordered a parasol off wowcher from Dreams Living"

I bought a parasol off wowcher I was emailed by them on Tuesday19th May to say I would receive delivery on Thursday 21st May... I rang... I emailed and I called again on the phone for 15 minutes each time then asked to leave a message I have done twice. No call back no email appalling service I assume they will blame the coronavirus !

Steer clear of this business I wish I had read the reviews on Trustpilot 🤔

"Felt I had to write a review after…"

Felt I had to write a review after reading some of the bad ones. Bought off wowcher didn't look at company dreams living or reviews had I I may not of purchased took about a week to arrive initially wowcher gave me a date that wasn't correct. Then I read reviews & got concerned however I I needn't of done I emailed company straight away on the Friday wowcher gave me the date, they got back to me within the hour said someone would be in touch within 48hrs next morning got an email asking me to pick a day for delivery then got email off delivery firm. Furnature arrived the next Thursday 8am got it up and well happy.