"The standard of work was first class…"

The standard of work was first class right from the salesman all the way through to installation. After the work was finished any rubbish was removed. Would highly recommend them.

"Great turn around time"

Great turn around time, negotiable quote, friendly and honest field agents.

"First class service"

First class service

"No issues and will happily use again"

Recently had 6 windows replaced and used Smith's windows after being recommended by an old neighbour. We found everything seemless and professional from Sales, Accounts, Installation. More than happy to recommend 👌

"Nice fitter"

Nice fitter. Very clean.

"Professional company"

They made everything easy from first call through to fitting. All staff were professional and I would use again and recommend.

"Your response to my complaints is quite…"

Your response to my complaints is quite frankly full of lies and very unprofessional.
As an expert in your field, you gave me a quote excluding scaffolding, because you said it was not required, but after the survey the static building had suddenly enlarged itself and became bigger than what was originally erected.
I will like to bring to your notice that the contract you gave is null and void because there is no contract number included therein therefore should be void.
I have emailed you several times asking for my deposit back, I called several times too, with your staff member laughing at me over the phone.
The last time I called, I was told my file was missing, and he promised to call me back when he gets hold of my file, I am still waiting for that phone call.
Your explanations are so laughable, your quotation was £4500, then the supposed add on quote is more than the original, that simply says you don’t know what you’re doing or this bogus quotes are meant to lure people into your deceitful web.
Remember I have a copy of the original quote, NO CONTRACT NUMBER, WHICH THEN MAKES IT VOID.
Please send back my money you have not worked for it.
Surely a single visit from the surveyor does not cost £1000.
No one should buy into this company, there is no integrity.

"Great service and installation"

Great service and installation

"The window fitters worked flat out…"

The window fitters worked flat out until everything was perfect and cleaned up nicely too. We are very happy with the windows that were installed.

"Entrance door"

Good product and very well fitted. Did not like the initial price haggling.