"Conservatory now usable and habitable!"

Gary was a great salesman and advisor as to what options we could have for our very hot and very cold conservatory. Gary ran through all our options. The replacement heatshield panels fitted to the roof are an excellent solution for us now. The whole process was very smooth and the fitting only took a morning - all rubbish was removed and the site kept as clean as possible. We are now able to sit in our conservatory even during the blistering heat we have had recently and have high hopes of doing the same during the cooler months when they arrive - a top job Smith’s- thanks

"We had Scott fit our windows a very…"

We had Scott fit our windows a very professional job he was very polite quick and very tidy I would highly recommend Scott to do any one’s windows very happy with the service

"5 stars all round"

5 stars all round

"icevery clean tidy…great 7"

Really excellent servicevery clean tidy up evering thing Scott was very helpful and very professional thanks again for a wonderful service .

"Very happy"

Had my windows done yesterday, sales rep was very helpful loads of good advice and guidance, fitters very tidy no dust left anywhere, even took the old windows away, would definitely recommend, thank you

"I have used this company a couple of…"

I have used this company a couple of times over the years for my windows in 2 houses and most recently a conservatory.
The staff all seem knowledgeable and friendly and the workmen are very good at what they do
The price is always a bit more than I expect but I guess you get what you pay for and I’m happy when it’s done.
They have always come to carry out repairs when needed quickly once I reported them and I’ve never had any issues with them.
I know they have been around a very long time as I always see the vans going around the town.

"Front door was installed on an air…"

Front door was installed on an air brick which caused the front door to drop affecting alignment. Company did not take any ownership, they ignored my email and previous phone conversations. Cost me to replace my front door with another company as the door alignment caused a security breach (door stop closing), Smiths continued to ignore the problem. I do not recommend this company at all!!! Smiths came out few time to adjust the door but could never solved the problem while under warranty. Last contact made to the company was towards the end of year 2022. (This company tries to make contact on this site and play ignorance. Truth is they failed to put an ongoing problem right and ignored all my communication via there service process. This company had installed all windows and doors and wish I never gone with them. You will save alot of aggregation if you AVOID this company.) What I don't understand is Smiths only contacts me on this platform and not on a personal level to try resolve the problem. You have my details ring me and stop ignoring all my correspondence to you like you have done in the passed. My paperwork from Smiths states clearly what work was carried out so don't understand why your details would be showing any different. It saddens me to have delt with such a company like Smiths - Having come out so many times to resolve an ongoing issue I had with my door alignment with years of call outs and not get to the route cause of it. Then you ignored me to resolve the issue then to deny ever fitting a door. Smiths should be ashamed of themselves and take ownership of the mess they created.

"The front door was a high quality…"

The front door was a high quality product and installation was quick and efficient

"Great experience"

Great experience. Quality of work is top notch.

"Very clean and on time windows fitted very well"

Very clean and on time