"Fantastic service from the Blackburn branch"

I was looking to sell my house in Feb 2024 and chose Mortimers of Blackburn. The sales person Joe B who came to my house was really helpful and explained everything fully, and in no time at all the house was on the market with excellent pictures.

They have a 7 day contact centre in case the branch is closed or cannot take a call, so all calls relating to viewings always went through, and if I ever had any queries, I could always speak to somebody on the first try.

They managed every aspect of the viewings and were sensible in taking block bookings at the same time where there were multiple viewings on one day.

I received an offer in May 2024, and after some negotiation accepted it.

The next aspect was quite painful, this was no fault of Mortimers but was due to poor solicitors. Mortimers acted as a fantastic go between, putting appropriate pressure on the particularly slow ones. They kept me fully updated at all stages and were very responsive. My thanks to Joe V for doing this, he would often have to make several calls and send several emails a day towards the final stages. He was always helpful and keen to get things resolved, without his help, the whole thing would have fallen through.

If you are looking for a decent estate agent to sell your house, I would highly recommend Mortimers!

"Veda was very helpful"

Veda was very helpful, the process was very drawn out other than that no problems

"I have bought and sold numerous…"

I have bought and sold numerous properties using Mortimers in the past 20 years and have always been happy with the service received. Staff are friendly and helpful, always phoning back if a message is left and following up with buyers on my behalf in a prompt manner. Johnny in Accrington was good, Veda on the completions team worked tirelessly to get our sale over the line. Thank you.

"Excellent care and service."

Our initial sale was through Jonathan, who was absolutely lovely as we went through the offer process, constantly checking in and informing us of every step, as well as being very personable and funny.

Once it was passed over to the progression team, we were fortuitous enough to have Emmy. She is an absolute credit to the team and business, consistently following up and chasing when we had difficulties with the solicitors. We couldn’t have completed without her input, her time and investment and caring and positive attitude. We cannot thank her enough.

"Excellent, first-class service"

Excellent, first class service from Grace and Emmy. If only all sales agents could be as efficient and on the ball as they have been! I recently sold a property with Mortimers, and I am very happy to recommend them to anyone wishing to do the same.

"The best experience I have ever had with an estate agent"

This was my first time using Mortimers Accrington and I just wish I had used them the previous six times in my life when I had been buying/selling property because they completely outshone other estate agents. I considered Jonathan to be more like a friend than an estate agent. He was always friendly, efficient, informative and understanding (I was selling my deceased mother's property). He sold the house in rapid time and gave me good advice regarding several offers. After the sale, Emmy kept me fully in the picture at all times and I was never left wondering how things were progressing. Good old-fashioned service which is rare these days. Thanks Mortimers!

"Moving home/ Regular updates."

Mortimers at accrington were great, when we sold the house
Johnathon dealt with most of the queries and was very approachable, friendly and knowledgeable .
He took over from the manager and was adept at his job.
I recommend mortimers alongside another estate agents whom I have reviewed in the past .
Thanks and will pass on the good work.
Thanks also to veda banks at Blackburn.

"I was dealing with the sale of the…"

I was dealing with the sale of the cottage from my home in the Midlands with only occasional visits. Although the sale process turned out to be longer than I had hoped and at times problematical I was grateful for the help, guidance and advice from Sam and Ben in reaching a successful completion.

"Support and help from Mortimers staff"

Elizabeth Powell was a great help to us when we were unable to ascertain what was happening down the chain of our sale we really appreciated her help
We met Jonathan Cartwright at the property we were purchasing to have a further look round as it was months previous when we had first viewed He didn’t rush us allowing us plenty of time to look round Thanks

"Mortimers did very well in the process of buying our property! "

Mortimers were very helpful through the purchase of our lovely home from start to finish! Jonathan helped us throughout and got us an appointment with Ryan there leading mortgage advisor, who was very helpful throughout the mortgage consultation and purchase of the property! Both stayed in touch and kept me up to date with what was happening behind the scenes and it was a pleasure to have them helping us! Also a quick mention for Harriet who also helped us in finalising everything after the initial contact with Ryan!
We love our home thankyou mortimers 😀