"Awful predatory company slowly…"

Awful predatory company slowly swallowing up developers and ripping of customers.

"I am also in the camp of red giant…"

I am also in the camp of red giant plugins being unusable: on perpetual license, still the software shows as unlicense/with watermark.

the new app I barely functional and does not offer any option other to funnel you towards upgrading.

I also have a cinema4d 21 and zbrush 22 perpetual licenses and as far as I am concerned, these are the last versions. will not give this scum company a single cent. rather go back to autodesk, which is saying something.

mcgavran ruined the company, I am pretty sure.
go with blender, davinci and other alternatives. this company is garbage and not to be trusted.

check out reddit for the red shift and red giant issues. nothing like being on a deadline with sudden licensing issues and slow support.

"Useless plugins that never work now!"

Useless plugins that never work now!! I've spent $1000s of dollars on Red Giant plug-ins through the years, and I can't get any of them to work since Maxon bought out Red Giant. Every single time I try to use a plug-in, I get the "red X" through my video and have to spend an enormous amount of time logging in, trying to make sure the license is working. EVERY time I re-open Premiere or After Effects this happens, and customer service just keeps telling me to re-install the plugins, most of the time that doesn't even fix the issue, this company doesn't care at all about Red Giant costumers with perpetual licenses!

"Terrible customer service"

Terrible customer service - be very careful the company doesn’t care about customers and will do anything to grab your money - read the small print and make sure you know what you are buying / signing up for. I was miss- sold a “lifetime perpetual” license for a single plugin - they changed their model and stopped supporting what I bought as “lifetime perpetual” and told me if I wanted access a version that worked I’d need to subscribe to their bundle which has loads of different plugins I don’t need and costs $75/month (I originally paid $199 for the single plugin). I spoke to the head of their support team who was unhelpful and just repeated the same line previously stated by colleagues. I guess it’s not the support team’s fault they must just be following the party line which is clear to con customers for every penny and don’t offer them any fair and reasonable resolutions to get access to products they have already paid for in good faith.

"Thank you guys so much for having a…"

Thank you guys so much for having a free student account. That helps a lot!

"try to call them ... no way!"

4x tried to get some one on the phone!!!!! between 13:34 and 14:42mins i always get kicked out of the line.......
one, if not the worst customer orinted companies EVER!!!! don't try to ask them something, u'll never make it there.
just pay and leave them alone!!!!

"BEWARE! Hidden Software/Malware"

BEWARE! Hidden Software/Malware
After uninstalling their software the programms are still on the pc hidden and secretly running on your machine. The removal is extremely Time consuming and the only thing that most of the victims really helped was a fresh windows install.

"Literally the worst customer service in…"

Literally the worst customer service in the creative software business.
I'm a legacy Red Giant customer and I paid a lot for my Magic Bullet suite.
Now the Maxon installer I'm forced to use won't install, and now I have zero access to the very expensive software I purchased (I'm grandfathered in pre-subscription era, or at least thats what they told me ages ago...).
I've tried reaching out on their website and over email, and i get nothing in return.
In the current year there are far more affordable options out there to the Magic Bullet suite and other Maxon products, for a fraction of the cost no less.
I'm going to try to either get access to my software or get a refund, because if I can't I'm out over $1500.
DO NOT DO BUSINESS WITH MAXON, especially if you're a small production house or an owner/operator. They'll fleece you and leave you to twist in the wind.

"The staff members are thugs and totally…"

The staff members are thugs and totally unprofessional. They will lie to the customers. They don't follow any legal procedure.
If the staff come to your store, simply boot them out. Most of the time they refuse to show their ID or warrant. Such a bu11sh1t company.

"I can not work anymore"

I can not work anymore. I spend my hours installing and uninstalling, synching licenses back and forth and writing to customer service to report the numerous bugs