"Purchased a Velit 4000P heater"

Purchased a Velit 4000P heater - initial instal went great, but there was an issue with the original wiring harness.

Tech support was a great help and diagnosed the issue.

All working great now.

"Great heater"

Great heater. Works good!
Few thing to be better.
Fuel pump noise is little bit louder. I needed one more exhaust pipe to run from heater to muffler. Air vent outlet, I can’t control that hot air blow straight,
Only up down and side but not straight.
This heater makes my winter camping level up to luxury.

"Perfect van AC"

Ordering was a great experience. Bought when on sale around (shortly after) Black Friday. Shipped in a timely manner, and for traveling freight across the country it arrived rather quickly. Most importantly it was packed unbelievably well which I was concerned about. Packed in a rather heavy duty crate with metal reinforced edges, getting damaged wasn't too much of a concern (obviously anything can happen from a deliverer who doesn't care, but mine arrived in perfect condition).

Had all the hardware needed though it was missing one nut for some reason (QA missed something, shame, but I had lots in the shop), instructions were fine. My only real complaint is the bracket and gasket squeezes the roof flat. Well, roofs aren't flat, no manufacturer has a flat roof. It'd be nice to have brackets with a slight dome to them, even if the dome rise is different across different vehicles, meet in the middle somewhere or at least the minimum, anything better than flat. Other concerns like the electrical loom didn't have ample space and had to squeeze really tight between the unit and bracket was also a pain, but it worked.

Unit works fine, I bench tested before installing (with a power system also set up on bench, testing it all there too). It think the mini is a great system for a small van, seemed ample cooling. I'm in a LWB Transit, not extended, and it seems fine. I also like the extra roof space it'll give me over a full size unit.

Installing was fine as a DIYer. It's a light-ish unit for an AC, but extra hands help. I have my van parked a couple feet away from the deck of my house and had a helper slide it down a short ramp to me from the deck to the roof (sounds crazy but we had control over it the whole time, working slow). Much easier than carrying up a ladder, even though it's only about 35 pounds it's awkward.

Only other complaint is it comes with a somewhat universal remote, kind of a crappy one, with a bunch of buttons that don't do anything, and the functioning buttons felt universal-remote-like and less intuitive than if it had a more specific remote designed for the unit. But truth be told, we probably won't use the remote anyway, easy enough to control it via the unit. But we might if it had a nicer remote.

The price for it makes so much more sense to me than a similar unit for way more money, and the units that are more than twice as much come on. A few more cooling BTUs might help a larger van but a small van that's insulated well will be just fine.

All in all, a great unit and great experience and I'd do it again if/when I need to.

"I had bought a Chinese brand and…"

I had bought a Chinese brand and couldn’t get any support when it would not work so I had to tear it all out and start again. Thanks for selling something that works well.

"Nice efficient Ac unit"

We install these AC in our van that we build and they are awesome.

"Great customer service through and…"

Great customer service through and return and amazing products.

"Excellent customer service"

I live in NZ, where Velit doesn't ship, so they suggested I arrange for pickup by courier from their Australian warehouse. They were very helpful in supporting the paperwork and pickup. They provided fast responses and excellent service.

"As advertised"

As advertised

"Great customer service. "

Not only does Velit have great innovative products, their customer service is also top notch. Always responsive, always helpful.

"Fast shipping great customer service…"

Fast shipping great customer service rad heater