"Fuse blocks and fuses missing"

The shipment was sent minus the fuse blocks and fuses at the unit. Cannot complete my installation.

Ben sent replacement parts. I will pick them up tomorrow. Thanks Ben.

"Took a while to arrive"

Took a while to arrive. Otherwise great.

"There are no insulation instructions."

I can’t review the product yet because it’s not installed yet. However, the directions for installation are essentially nonexistent. So this rating is for instructions. There should be good written instructions plus videos plus customer service support if needed.

"All in one 12v ac unit very easy to…"

All in one 12v ac unit very easy to install and great value

"The heater took a couple of days to…"

The heater took a couple of days to install then I couldn’t get it to work. I was so upset I couldn’t even be around it for the next day. A couple days later I tried it again and it started and seemed to work fine then it wouldn’t work again I thought it was the thermostat but can’t prove that the instructions were not clear. I would like to have had better results

"It’s cooling power is great easy to…"

It’s cooling power is great easy to operate and quite give my sprinter van a comfortable ride for my grandkids

"Haven't had a chance to test it out…"

Haven't had a chance to test it out really good. So far gets cold and blows really well! Easy installation. Very nice air con.

"Diesel Heater Upgrade"

I just replaced my diesel heater with the Velit Gasoline Heater, it is definitely an upgrade. I no longer have to carry diesel and the fuel pump tick is not noticeable. I also tested the temperature control that shuts off the heater at 3 degrees past the set point and starts again at 3 degrees below the set point. I would recommend this heater for any RV that runs on gasoline.

"Good products"

Good products, great people

"This is a first rate company."

Everything from ordering to delivery was great. I had one question about items packed and I got a response right away (I'd misplaced the gasket as it turns out). I'm still in the midst of installation.