MedExpress Pharmacy

Health & Medical
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848 reviews
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Customer Reviews about

MedExpress Pharmacy

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Donna Stain

5.00/5.00

"Great customer service and great…"

Great customer service and great aftercare

04/04/2025

customer

4.00/5.00

"I do think you give more advice than…"

I do think you give more advice than the company I used before and you get in touch giving support if needed and would recommend MedExpress, I would have gave 5⭐️ but mix up with my order

04/04/2025

Daryl

5.00/5.00

"Good service. "

3rd month with them and been very happy with service/delivery. Managed to get a discount on first order and recieved a £40 credit on my 3rd order when someone used my code. Only issue was initial pictures declined 3 times delaying for over a week.

04/04/2025

Tracey

1.00/5.00

"Order placed 10 days ago and still not…"

Order placed 10 days ago and still not despatched can't get through on char and not answering emails or phone will nit use again

04/04/2025

Mary’s Iphone

1.00/5.00

"Placed order for weight loss injection…"

Placed order for weight loss injection , previously ordered before with minor hiccups
Paid money and received email approx an hour after with additional questions. No problem
Then nothing. 4 days it says it can take to process order. 4th day phoned to ask if being processed or being refunded.
Whilst waiting for phone to be answered the system states there is 9 minute wait. Ok no problem 43 minutes later my call was answered
Girl I spoke to said order still being processed I questioned why unable to answer
Asked if there was problem so told if I received email with additional questions that would start 4 day process once again. Explained that it was within hour of ordering so try to find another excuse
Here is the disturbing bit. According to girl I spoke with they cannot transfer calls to other departments, they do not have phone numbers for other departments and they cannot tell you why order been delayed Even asked for customer services. That apparently doesn’t exist either
Also unable to contact customers to explain why things delayed yet which to email when want you to order with them again
Can you really trust a pharmaceutical company that does not have numbers or any way of contacting different departments Scary or what
No sign of refund or my order been 4.5 days and no updates other that standard emails after I have contacted them saying it can take four days.

04/04/2025

Faye

1.00/5.00

"Didn’t get what I wanted"

Didn’t get what I wanted

04/04/2025

David

5.00/5.00

"Quick no fuss sevice"

Quick no fuss sevice. Works great 👍

04/04/2025

sue taylor

5.00/5.00

"Excellent Swevice"

Easy to order and very quick delivery, Support information sent that is relevant to my me and my use of my medication on going.

04/04/2025

Emma

5.00/5.00

"My first order arrived quickly and well…"

My first order arrived quickly and well packaged, good communication, just ordered my second pen and very helpful with a price match.
Thankyou for good service.

04/04/2025

denise watson

5.00/5.00

"injection"

Its so easy to order and delivery great, its working really well so a happy bunny

04/04/2025
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