"Fabulous company to deal with"

Fabulous company to deal with. Extremely knowledgeable and helpful presented in a very friendly manner. Helped make our selection. Order process was very simple and frequent updates for (until) delivery. Delivery itself went smoothly.. Full marks all round. Easy to recommend.

"Recommend 100%"

Stellisons Electrical has always provided an excellent service, recommended 100%

"Oven and hob."

Morgan was a great help explaining things to me. Bosch oven and hob are great .also thanks to the fitting team for showing how it all worked.cooked a meal first night.

"Use for all our electrical needs both…"

Use for all our electrical needs both in business and personal use. Great service from ordering to having appliances installed. All staff brilliant

"Local company giving good service and…"

Local company giving good service and advice

"We have always had great service from…"

We have always had great service from Stellisons so always go there for our appliances.

"Good price and servicer the item…"

Everything was fine apart for the item was a little later arriving than anticipated

"Price"

Price! Helpful! Good delivery.

"Very helpful and friendly and with a…"

Very helpful and friendly and with a smile

"Shocking Customer Service"

We went into our local store (Stellisons Canterbury) to buy a tumble dryer. A very nice man helped us choose but said it wasn't in stock at branch but he could get it there the next day. I asked if it would definitely be there and was assured "barring a natural disaster, yes" I paid for the item and went away thinking "What lovely local service". My wife rang the next day and asked when we were likely to be able to pick it up. She was met with an abrupt reply saying "I don't know". She then said "It will be there today won't it" and was rudely told that he couldn't say definitely and certainly couldn't give any idea of a time. I talked to the chap and suggested that it may help compete with the online retailers if they could be a little more certain on delivery times. I got a rude, short reply saying "well I can't do anything about that, I'm just an employee". He then just put the phone down. I went into the store and asked for, and received a refund. Placed my order online sadly. That level of customer service is shocking and uncalled for. I gave some suggestions for future improvements (its called customer feedback!) At no time did I shout or get angry. Maybe the chap was having a bad day, but still unacceptable