"Dash – Red heart shaped waffle maker"

I Purchased a day ago the dash 8 inch heart shaped waffle maker.
I wanna share this with all the customers that plan to buy one
in the front of the unit. It has a latch. Do not use that latch to close the waffle maker when making waffles because that will expand when the waffle is cooking and it could pop up or break off
You keep that in an unlocked position leaning up against the bottom half of the waffle maker itself
that latch is only used for upright storage. Thank you. The item is awesome. I love it if you love hearts like I do you will love this waffle maker.

"Return shipping charges, ordered not delivered on time "

Bough a mirror from this company just because they advertised the speedy delivery. The date of delivery was confirmed at checkout but the item arrived 2 days late when I no longer needed it. ( bough from other place). I even tried to cancel the order once I was it's not even shipped by the promised delivery date.
Wayfair charged me $15 for return of the item.

"DON'T BUY FROM WAYFAIR!!!"

DON'T BUY FROM WAYFAIR!!!! 3 HUGE boxes were left unattended! They arrived 3 days late. I asked for a call upon delivery and waited. No call. I will NEVER order from Wayfair again!!!! I've been a customer for 8 years... BYE BYE! Dr. P.

"I got my ‘shed’ fast but it was in bad…"

I got my ‘shed’ fast but it was in bad shape not able to be built I called and thought they were making it good but I guess Im out a shed and 700 dollars

"Beware Chinese level quality at price gouging markups"

Shipping is quick, but what you’re delivered is surprisingly bad. Might as well be ordering from Wish, because that’s the quality you get except they charge you premium prices. The parts a flimsy, hardware is missing, and don’t be surprised if you receive a something with a missing leg to stand on or parts to hold it together. To really rub salt into your wound, they happily deduct $75 dollars from your refund for the pleasure of returning their crappy items using fancy shipping methods. (to make sure the crap doesn’t get an imperfection I’m sure)

UPDATE:
Thanks for the 10% OFF coupon. It’s something. (Yeah that was an automatic delete from my inbox, I get the same level of discounts as spam all the time, but thanks for trying to barely cover tax on the next purchase, soo sorry)

"Company Error but Guess Who Has to Pay for Return Shipping?"

I attempted to return an item that did not match the description that appeared under the image of the item on the company's website. Initially, the return was approved, but I was told that I "might" be responsible for return shipping. I questioned this, arguing that the source of the problem was not MY mistake but the company's inaccurate description of the item, so why should I pay for return shipping. Once the discussion centered on the issue of shipping cost, the agent then began to argue that the item was exactly as it was described on the website. And therefore I had no basis for returning the item. BTW, the item was a decorative pillow that was described as cranberry but was definitely not deep red but mauve or dusty rose. Ultimately, the agent explained that the reason for placing the return shipping cost on my shoulders was to cover Wayfair's "operating expenses." The company may want to remove the word "fair" from its name.

"Returning damaged merchandise I…"

Returning damaged merchandise I received is a challenge. What a joke. I can't do a review with Wayfair because I never created an account. I really like what I ordered BUT I do not want to receive it damaged again so I'm thinking about a refund now.

"Wayfair sucks when it comes to the…"

Wayfair sucks when it comes to the delivery services. I’m a woman that is 64 years old, 4.11 125 lb. They had my stuff delivered, and it was delivered to the side of my garage when it should’ve been delivered to the front of my house on my porch. Each of the boxes weigh about 65 to 70 pounds and I have to find a way to lift up those boxes to put them in my garage. I didn’t want them in my garage because I didn’t have space in there. When I called customer service to tell him, they can take the stuff back because it’s will be easier for me if they take them back, then for me to lift them up and hurt myself. She told me I have to pay $1200 for them to take it back. Then she wants me to call UPS or whatever company she said that delivered to me and complain. They need to call that company that they hired to do deliveries for them and complain to them because they’re not doing their job right they hired them not me. I will not buy nothing from them again and for all the heavy lifting that I had to do by myself yesterday I should’ve been reimburse some of my money. I don’t want your 10 % off thank you. When I was lifting those boxes up by myself to put in the garage, one of them fell on my motor scooter and it broke the back of it, now I have to replace it. They cost $35 to replace it. I’m 64 years old 130 pound lifting up those boxes that are between 65 to 70 pounds. I could barely move the next day.

"Liars who can't deliver on time"

Wayfair u suck on the customer service. Shipping on this took almost 3 months. It arrived today after ur customer service rep said it could b delivered on a friday. The young men who brought the chair were super nice and helpful. The company they work for are asses. Sucky customer service. U both need to step up with the service. Or u will loose customers.

"WOW! Wayfair... Just WOW!"

I am only giving the 3 stars because the rest of my order was a good experience. That is the extent of my positivity!
I wish the rest was a positive review but it's not! Being in the sales and service industry myself, I would never do someone the way they did me!
I ordered a cabinet for my new home and with anticipation and excitement I received it a week later. Only to find that a supporting side wall was broken and missing hardware. When I contacted them back I received a condolence and directions to send it back for a replacement. Do I want a broken cabinet? No! But it's a 100 lbs package and I am small build with MS and have not the means or strength to repackage and carry it to UPS. They then suggested another option. They would send me another, I take all the prices I needed wrap the box back up and send that back! Wait... what? No! Then they told me their final solution is to give me 25% credit for the trouble and keep the broken cabinet. OMG! So let me get this right, I get a credit of $86 for a $386 unusable cabinet? This is ludicrous! I have never been treated so disrespectfully from a company.