"Ordered via delivery company"

Ordered via delivery company. First order was fantastic, second order they delivered incorrect products with margarine added when i specifically asked for it not to be due to an allergy and the delivery company will not refund me so I have basically lost my money as i cant eat products with margarine, very very unhappy - and one of the sandwiches the bloomer was already out of date !! there was a label inside the sandwich box with yesterdays date on it, disgusting especially as these were build your own made to order ... I guess they had a time machine and managed to make today's order yesterday

"The store in aylesbury town centre they…"

The store in aylesbury town centre they got have one of the worst personal ever these polish people has no respect mean to customers and delivery drivers i would personally like to complain about the experience i had with them and their shouting i hope their cameras works and get them fired

"Northolt Wenzels top class"

Our family had a funeral reception in Greenford recently for my mother in law. Logan in the Northolt Wenzels couldn't have done more or being nicer. Thank you so much Logan on behalf of my wife's family for the quality of food and the sensitivity. Highly recommend them.

"Wenzels: Terrible/poor quality "

I’ll never go back to Wenzels as the quality is absolutely terrible and very poor. However, the staff was nice.

I’ll stick to Greggs.

Wenzels could learn from the great quality of Greggs.

"Wenzels London Rd High Wycombe "

Very friendly and helpful staff, food never disappoints. At Christmas the staff were amazing when I asked if they could order me some Christmas gingerbread and they went above and beyond and my kids were so happy. I love and must say I'm probably slightly addicted to their sandwich baggets as I often get one for lunch. This branch is my go to in high wycombe as I can't fault it 😊

"Harpenden wenzles"

Harpenden wenzles, the girl who served us was so miserable .and rude Please give her a day off 😔

"Rude Staff, baguette was not nice"

St Albans branch. Rude staff, threw my change onto the counter, I think by buying a baguette and not a whole Meal Deal she didn’t like it.
Cheese salad baguette wasn’t good either.
No more Wenzels for me.

"The customer service received from a…"

The customer service received from a young lad called Hendon @ the greenford station branch was exceptional. Had a total can do attitude and approach. Please feed this back. His colleague could a tips from him.

"Iced buns needs to be cooked dark brown to be cooked on the inside I bought two Saturday and had to return them as was slightly raw and damp on the outside and inside I have gone to the shop several r"

The staff friendly and very patient

"Out of date food and bully their employees"

The staff here are awful! The management treat their employees like crap especially the new one L... The nastiest person I've ever met! They ignore when food is out of date, do not throw stuff out the night before . Bully their staff, do not give them their legal breaks. This wenzels in hitchin really needs to be shut down!