"Excellent service and support ordering"

I ordered double bypass barndoor hardware for a complicated project. The woman who helped me with the order was great. Deliver was quick too.

"Poor experience for premium cost"

Long order time, faulty product shipped and poor response from customer service.

"Seriously incredible stuff!!!!"

These guys made a couple doors for our house, one to cover a mudroom and another to cover our bathroom (mirror door, the wife loves it) and they are gorgeous. They also work really well, I had heard these types of sliding systems were kind of loud but Rustica has wheel that has a nylon coating in the center so it's really quiet. Easy to install, instructions were easy to follow.

"Great product but..."

Great product with tons of design options at a good quality and a quick lead time to boot! However, the order desk/customer service could be better streamlined to make the ordering process easier for their displaying dealer customers at least.

"My doors are gorgeous. Customer service was outstanding."

The product is absolutely beautiful and worth the money. Any questions I had were answered quickly and courteously. My doors are the "talk of the neighborhood". Thank you Rustica.

"Not Customer Friendly"

We ordered a barn door and called the next day to ask them to put the production on hold for a day or two while we verified our specs. I was told very rudely that they would not do that and I had to cancel the door and reorder. They told me there would be a 10% cancellation fee but then emailed me back after the cancellation to tell me the fee was 20%. That is a large fee to pay when you are reordering the exact same door the very next day.

"They delivered!"

Had a great experience with Rustica. I had a tight timeline and they got it done! I'd use them again...any time.

"The only place for barn door stuff!"

The staff is very helpful and knowledgeable. If there is an issue with the order, they resolve quickly and effectively. Quality is great. Highly recommend.

"Great hardware Super service"

I installed the hardware myself on the wall and the double doors easily. Easy to follow step by step instructions made it simple. I used the optional header to to hang the track. It is stylish add on that is great with our door style and it made mounting the track really easy. Great well made hardware and super service on answering questions. I recommend the company and the product.

"Barn door hardware"

Awesome customer service and great product.