"Switch couch in gray microfiber"

Bought the Switch couch in gray microfiber. Looks even better in person! Took an extra week to arrive but well worth the wait.

"Product is better IRL!"

Product is better IRL!

The Switch product is best in class. Delivery was good. Quality is better than I expected. Pics don't do it justice.

"I was surprised by the quality of the…"

I was surprised by the quality of the couch that I got. It was firm and still plush. It's extremely comfortable and the hardware seems like it's durable. I didn't think I cared about the USB ports, but it is SO convenient.
I love the dove color- it's beautiful. I'm also surprised how well it has held up with my 4 cats.

"Major return issue low quality"

The “toggle” mediocre quality very bulky. I have requested to have it picked up for return and they just won’t. Customer service says I’ll get a call and nothing. Do not buy unless certain you’ll keep. I’m stuck with a giant box in my small apartment waiting for them to get this thing....Horrible experience.

"Couch is the wrong color--box said chocolate-couch is BLUE!!!"

I have left three messages with this company and no one will call me back. As other buyers have written--the delivery (even after paying $$$$$ for the couch and delivery) drop it in the driveway and leave. With that said- I paid a company to come and unbox and move it into the house. It was packaged very nicely and all pieces with disposable black zipper protectors. I verified at the time of deliver that the box was clearly labeled "chocolate"- the color I ordered. The next day when I took the zippered protectors off, the couch was BLUE!!!! Does not match at all--not what I ordered. Now the boxes and the crate have been removed (I called a company and had them remove and paid extra). Now, I am stuck with a blue couch and no one from Coddle will return my call. VERY disappointed.

"Like the couch and the customer service!"

Received our Coddle Code approximately 3 weeks after ordering it. We were putting it up in a loft area, so we had to get it up a full flight of stairs. If you are bringing it upstairs, I'd strongly advise having 3 people for the job! Other than that, it was quite easy to do the assembly. We noticed when the couch came off the truck that the box was dented in. And sure enough the metal bar on the underside of the couch had been dented along with a small hole in the underside fabric. We did not want to return it although Coddle offered to send us a new couch. Instead they gave us a partial refund that we thought was very fair. We love the look and feel of the couch. No one has slept on it yet but for now we are very pleased with this purchase and Coddle's customer service.

"Very uncomfortable"

Very uncomfortable. The toggle couch hurts my back; it is very stiff. I will have to look into returning it.
It looks nice but I don’t think it’s worth lower back pain.

"I received my Toggle Couch in perfect timing."

I received my Toggle Couch in the described plain brown box...but...was so excited to see the colorful, instruction detailed, inner box. The setup was so simple and the couch is beautiful! I've already had a friend sleep on it and they thought it was very comfy. Thank you Coddle...Love the couch!

"I love my Coddle sofa"

I love my Coddle sofa. It’s so flexible.

"Good product, terrible delivery service!"

The company reached out to let us know what date it would be delivered. They failed however to tell us that the delivery truck would have only the driver and no assistance to unload this sofa! While we are very happy with the product, this delivery service is abysmal. I had to get a neighbor to help us get this off of the truck and into the house, and that was also using the help of the driver. It’s a very heavy item and required three people to lift it. They really need to tell you upfront that there’s only going to be a driver. Actually they really need to include a delivery person with the driver!! The sofa bed itself is very comfortable and we are pleased with it but I can’t emphasize enough how much they need to change their delivery process. If you unwrap the sofa outside of the house to get it in, the driver cannot touch the sofa once you’ve opened the box and cannot help you.