"The bed I received was not the bed"

The bed I received was not the bed. I was supposed to get after months of waiting for a response. I finally had to call back. And the lady that was in charge with it wasn't working there. No more, so it was sitting on her desk. In other words, nothing got done. And I am stuck with a bed that I didn't order because a timelime is too long.
About everything they told me was gonna happen. Did not happen very dissatisfied with the whole company. I've contacted a many times with no response to get anything solved.

"The purchase and installation were…"

The purchase and installation were performed as advertised.
The personnel involved with the installation were helpful and friendly in setting up and operating the bed

"Excellent customer service"

Excellent customer service. Had an issue with the bladder after having the product for almost three years. Called customer service and it was immediately resolved.

"Great product at a very competitive…"

Great product at a very competitive price, j
Keep up the good work.

"Very kind and courteous gentleman as…"

Very kind and courteous gentleman as well as helpful

"You all are always consistent with the…"

You all are always consistent with the quality of products offered. I've had my bed for years and still love it. I always order my sheets and mattress protectors through you. Just received my last order and sheets were soft as butter!

"Great Experience !!!!"

The quoting and ordering process was very smooth! Delivery was made in 4 weeks, which is exactly what was quoted!

We were pleasantly surprised when we unpacked the mattresses - they were already assembled! All we had to do was put them on the frames (Split King, Twin XL), connect the air lines, and pump the mattresses up!

The combination of adjustable frames and mattresses have allowed my wife to sleep in the bed again, something she's not been able to do since her surgery for breast cancer! She's DEFINITELY a happy camper now!! And so am I (..happy wife, happy life.....) Thank You!!

"Great customer service"

Replaced our mattress

"Great service!"

Called about a warranty issue as one of the air chambers was losing air. The rep who answered the phone was great to work with, pulled up my account immediately and got the replacement air chamber out quickly.

"People who know what they're doing…"

People who know what they're doing providing real solutions.