Harbourlifestyle
Michael Mitchell
"High quality furniture and service. "
We bought a beautiful corner unit and table, which also has a firepit, in early April. We really like the furniture, it's very stylish and high quality. We encountered an issue with the fire pit, and after some back and forth with the company - thank you, Tez, you were very, very helpful the issue has been fixed. My measure of a good company is how they treat you when things go wrong. Tez and the team at Harbourlifestyle passed and exceeded this test! Thank you!
Graham Sawyer Bespoke Furnitur
"Thank you to Anna for showing me…"
Thank you to Anna for showing me around, and sharing knowledge of your product range. I found the visit very informative, and a worth while visit.
I would definitely recommend a showroom visit to anyone who is interested in garden furniture.
Best regards
Graham Sawyer
Ashley Slater
"Great show lots of beautiful products…"
Great show lots of beautiful products to see a great young lady showed me around and me and about everything which was great and very interesting to see the things like garden furniture and barbecues only thing a can complain about it just felt I was being rushed but everything else was just amazing and the choices of things was out of this world I was there for only 15 minutes having a look around
Dale Perkins-Dean
"Really good experience all around "
We’ve recently had our garden landscaped, levelled, patio and deck built etc.
We purchased a pergola 4x3m one from HarbourLifestyle as well as an outdoor corner sofa and coffee table. Myself and a friend built the pergola, which took around 4 hours. It wasn’t difficult to build, just time consuming. Unboxing and unwrapping took 25-30% of the time.
The pergola is very heavy so make sure you build in the location where the pergola is going to be fixed to the ground. Our experiences have been very positive. The products are well built and reasonably priced. The delivery team were also friendly and carried the heavy boxes into our garage for storage until we were ready for building.
Simon Reed
"Get a new delivery company as they are letting you down"
All was good and then your delivery company spoiled the experience. I asked if they could take the cardboard away and then I was put through to an unpleasant woman at Furdeco Delivery HQ - who was aggressive and unnecessarily rude and unpleasant.
Billy Glen
"Spent hours doing my homework &…"
Spent hours doing my homework & searching the internet for a pergola after seeing one built in a garden nearby. Ordered a 3m x 3m Grey pergola from Harbour Lifestyle & we are delighted with the final outcome. It wasn't without it's hurdles, as the final location we decided on wasn't completely level. So had to do a bit of groundwork first. Secondly, one of the blinds had very small dents every 20/ 30cm, as if something had been caught in the blind during manufacturing. I contacted Harbour via whatsapp about my issue and within a week, i had a replacement blind issued with apologies. I can honestly say, the customer service i recieved was superb & i was put at ease straight away with the blind issue. Good quality product, sleak and modern looking & easy to assemble (when on a flat surface).
My only critisicm/ feedback, would be off the back of that. To possibly incorporate adjustable legs. Although i understand that may compromise in the strength/ structure of the frame.
All in all though, delighted.
Mr O'Connor
"Speedy service"
Speedy service. Friendly customer services team. I would definitely recommend.
Roy Cole
"Top quality service"
Top quality product from a top quality company.
Very pleased with the service I have received.
Peter Garrod
"Damaged parts and slow to react to rectify . "
Damaged parts not a great experience so far!
At this time I would not recommend this company.
Norwich buyer
"Prompt delivery and product great…"
Prompt delivery and product great quality.
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