"3m x 3m Pergola"

I ordered a 3m x 3m pergola. We were kept fully up to speed as there was a slight delay in delivery. Product is very high standard. Easy to erect and clear instructions. I had a slight problem with one of the LED's (my error) and they replaced the strip light without hesitation and shipped one the next day. Customer services very helpful and responsive. Will be ordering for sure!!

"Best sofa you can buy for your garden"

Order a sofa which was a massive purchase cost for me but I wanted a product that would last and looks fantastic and the item fitted the bill to the T. When the product arrived it was just as expected in terms of quality and validated my decision to buy the sofa. Unfortunately one element of the arms had been manufactured incorrectly which resulted in attachment points being back to front. When I contacted harbour life style they dealt with the issue promptly and reassured me that the issue would be correct and a new item was sent out within a couple of days. The service was amazing and this issue wouldn't stop me from recommending the brand at all.

"A big thanks to Patrick at Harbour…"

A big thanks to Patrick at Harbour Lifestyle who dealt with my enquiry quickly and efficiently. I wouldn’t hesitate to buy from this company again as their customer service has been excellent. Thanks again Patrick 👍🏻

"Outstanding Service"

We ordered a Lavenham corner unit - it arrived in a few days and the delivery was very flexible from DX. The unit was easy to assemble and looks fantastic. We had one foot coaster damaged - I messaged Harbour on Bank Holiday Monday and they were on the phone to me within 5 minutes promising a replacement part ASAP. I also wanted a cover and their advice was excellent. You don’t often see this level of customer service nowadays!

"Fantastic service"

Speedy delivery. Fantastic product. The lights were not working but this was soon rectified by Kate, who sent out a replacement part which we received the next day. Such a great service and very happy with our pergola.

"Excellent products and absolutely…"

Excellent products and absolutely amazing customer services. Friendly, efficient and very knowledgeable. Very impressed and pleased with our experience with Harbour Lifestyle. Will definitely be ordering more quality items from such a great company.

"Tia at Customer Service was so helpful…"

Tia at Customer Service was so helpful and patient when i enquired about stock and delivery today - this was prior to me even placing an order! Order now placed, confirmation received and Tia has emailed to confirm their willingness to arrange delivery earlier than anticipated.
First time ordering from Harbourlifestyle - cannot recommend them highly enough. I know their products speak for themselves, but to have such ahelpful customer service team is a huge bonus.
Thank you again Tia.

"Buschbeck Carmen BBQ."

Happy overall with the service from Harbourlifestyle. Ordering process was easy. They kept me fully informed as to delivery dates and progress, as well as receiving a tracking link which actually worked!
However, there are a couple of issues which could have messed things up a little concerning the delivery of this item. Now I must stress that this is not necessarily the fault of Harbourlifestyle, but it is with them I placed the order so my primary contact.
1. This item is very heavy..some 500kg. The ‘pallet’ it came on was barely adequate! This is doubtless how they are shipped from Buschbeck? This needs addressing with the manufacturer.
2. The transport came with a basic pump truck, and he struggled! Were it not for the fact that the driver was old school and helpful,it would doubtless have stayed on the lorry.
It felt like there was a basic lack of communication over handing this item. The pallet truck was barely adequate.
However, the BBQ itself is pretty awesome so, overall, pleased with the purchase.

"Corner outside seating"

The correspondence with company and the prompt delivery service ..The product is well made and of exceptional quality

"Great products"

Great products, just what we hoped for when buying unseen. There were a couple of hiccups with our order, but the efficient, friendly, prompt customer service team resolved them by return. I never write a review, but this outfit deserves a big thumbs up.
Sue