"Polite"

Polite, understood my problem and rectified

"Everytime I've needed to call Lit"

Everytime I've needed to call Lit, and there have only been a few times in 2 years, I've been very well looked after.

"Fast response"

Fast response, efficient service and polite Agent

"The guide was amazing he really put a…renewal of contract "

The guide was amazing he really put a smile on my face after being really poorly he was just what I needed and sorted my new contract easily explained everything in full made my renewal a pleasure to do

"Renewal came up and I shopped around"

Renewal came up and I shopped around. Luckily LiFibre matched it as I've been very happy with the service.

"Great job"

We had an installation today by Lit Fibre. While the day got off to a challenging start with the first set of installers, the second team arrived at midday and completely turned things around. A special thanks to Jack for his exceptional “can-do” attitude—he managed to complete the entire job from start to finish, leaving us with superfast internet. His work was thorough, clean, and delivered with enthusiasm and professionalism. Thank you Jack!

"Thank you Nick."

Just got off of the phone to a lovely chap called Nick. I just wanted to swap the contracts to a new one when this one ended. Nick couldn't have done more to help and even managed to get the monthly price reduced without myself even asking. Fantastic bloke and excellent customer service skills.

"Absolutely brilliant"

Absolutely brilliant. Very professional install, top notch service and IT helpdesk that knows what they are talking about

"Lenny was great!"

Call was answered quickly, and Lenny was great. My request for moving my service was scheduled for my requested day. No issues.

"Installation was quickly done and neat."

Installation was quickly done and neat. Staff were profession and polite. It took longer than it should have done to get the network configured correctly so there was a delay before my hub went live. Now it has, the connection is very solid and fast. Support easy to reach and extremely professional.