"All went smoothly!"

All went smoothly!

"I had a tricky purchase to make and…"

I had a tricky purchase to make and they did everything that was asked of them. Very discrete and very impressive, patient too. Thank you very much.

"Rudeness & worst experience ever"

I do not know how they manage to show good reviews. They have been continuously rude, treating me as a Tenant as if I was working for them, handing me a bunch of keys without explaining which key opens which door, were unable to indicate where were the meters, they were asking from me to wash my clothes in a washing machine full of moulds in the rubber band, they were forcing me to be getting to their office to hand to them letters for the Landlord as if I was their postman, they were delaying fixing holes where mice were entering telling me I have to learn to live with them, they were delaying fixing water leaking from the roof telling me to be monitoring it (took almost a year to fix the roof), they were messing up the slots with the technicians calling painters to make the roof good before having fixed the water leak issue, making me attend in vain leaving my work for no reason. They were forcing me to allow them entering the property in my absence or giving me last minute notice that they d bring the new washing machine within half to 1 hour expecting from me to leave my work just like that or to hand them the keys to enter the unattended property. If not they were blackmailing me I d need to pay charges. They were saying they d call the technician to fix issues while the Landlord was entering the property - without prior written notice as per contract -pretending to be the technician. They only changed their tone after I complained to the Rogue Landlord scheme.

"Fantastic "

Robyn was fantastic - she was very transparent with us the whole way through, from our viewing, offer and moving in. She even kept our baby entertained when I was taking measurements. We had some terrible experiences with other lettings agents, and Garath James were absolutely the best

"Friendly staff."

Friendly staff.

"Really helfpul"

Our experience has been great so far. Robyn and the team have been really helpful in finding us a property, answering any queries we may have and being really attentive. Thank you !

"Robyn and the team at Gareth James were…"

Robyn and the team at Gareth James were excellent - very responsive and helpful. They made the process very easy for us.

"Our experience so far has been great"

Our experience so far has been great - Robyn has been super attentive, has your best interest and so lovely!

"Friendly and effective team "

Really friendly, nice and responsive team. Effective outcomes. Accurate advice. My only recommendations were that they had a pre-prepared check list for new landlords to hand out and that they looked at their invoicing system, which is somewhat baffling. But so far so good.

"Exemplary is the word for it"

My connection with Gareth James is of twelve years duration, and counting. They have been involved in the letting, management and now sale of a property. In all aspects of my engagement with them they have been exemplary, combining a quiet, assured professionalism with a warming human touch.

Like at least some others, I suspect, I am an accidental landlord, with but two properties and, certainly in the early stages, a novice in property matters. And here I can’t praise them enough. All of those I’ve dealt with, across the range of GJM’s services – invidious to pick out names, but they know who they are – have been problem-solvers, navigating through and around difficulties to positive conclusions. Can’t get better than that, really. Power-on GJM!