"Easy and intuitive process"

I was very easy to purchase a book. I boyght a pdf (since I have a Remarkable reader), which I cant find that often lately

"Allow Users to Find Usable Readers for Your File Formats"

Ebooks.com forces the user (at least on an Android phone) to use an utterly worthless ebookreader app which has effectively no usable search function for large books (as it is ridiculously slow) nor will it even show the page numbers that appear in the paper copy of the book.

"Phone number required for a download?"

I don’t think that you need my phone number to track an order that consists of downloading two files. I have an account for that, which has an email. You should stop hoarding personal data for no reason. Also, this feedback form doesn’t work with my ebooks.com account (?)

"Requires poor software"

Ebooks require Adobe Digital Editions, which doesn't show PDF properly, and is slow. It's also yet another thing to install and manage my ebooks, so I can't see everything in one place.

"Excellent online program for elderly…"

Excellent online program for elderly people like me, and super easy to buy the books you need.

"amazing customer service"

wow, I made a blunder buying ebooks thinking I was purchasing paper books (one was for me, another was for a - now past - birthday). To cut the long story short, I sent an email, hoping for a refund - mind you, the purchase had been untouched/unopened.

Sheila from ebooks.com got back to me in, like, 10mins, and confirmed the refund.

If all companies operated like ebooks.com, there would be no need for litigation lawyers (or something along those lines, hehe). Thank you, 15 out of 10.

"Very good prices"

Very good prices, much cheaper than Amazon, recommend anyone who is better than Amazon. Downloaded straightaway too. Excellent service. Very impressed.

"Great Price & Secure Payment/Download!"

Very reasonably priced, easy/secure paypal payment & download.

"Review on eBook Purchase"

The purchase was smoothly made.

"Quick and easy"

It's easy to buy books I want online.