"Fast and easy.Boring review process."

Purchasing the ebooks was fast and easy. Writing the review took considerably longer time ( reading the mail , repeared logging into email account by received verification code and so on...) than shoppong itself.

"Another easy purchase "

Able to review the content before buying. Buying process is great. The delivery of the book is immediate

"I tried to buy a book, but was faced with social engineering. Time waster!"

I tried to buy a book, but it claimed that I was using a disposable email address, but still gave me the option to create an account. I then attempted to purchase the book, but it then claimed it could not contact my bank. When I went to try a different credit card, it would no longer let me enter credit card details.

Sounds like social engineering. They have got fixated on my email address. It looks like they want to collect as much personal information about me as possible. All for US$10 book?

After this experience, I would not install any software from this company on my laptop or mobile device.

ebook.com also wanted to charge me EU Value Added Tax (VAT), but the website does not provide an EU VAT ID. Can you please provide your EU VAT ID to prove that the collected VAT is in fact forwarded to the relevant EU country?

"Everything was just fine!"

Everything was just fine!

"Reliable"

Quick, reliable and easy going. Keep it up.

"Highly efficient"

Highly efficient, Great selection of books, wonderful site!

"Not an ePub open format"

The presale webpages said this was an ePub format. This is not true. This is an Adobe format. I tried reaching out thought the support page on three separate occasions only to have the form fail to send. Please refund my account. -Thank you!

"My go to shop for drm free books"

My go to shop for drm free books

"Købte en ebog via hjemmesiden"

Købte en ebog via hjemmesiden, som det kongelige bibliotek ikke havde og som jeg havde kritisk brug for til mit speciale.
Købet gik som smurt, og jeg havde bogen til download efterfølgende. Dog skal man lige have Adobe Digital Edition installeret, men det giver hjemmesiden dig også link til hvilket er super!

"Got the purchase done ok"

Got the purchase done ok, with a bit of fiddling. Not certain if I needed to "download" or just "read online".
Don't really need to retain a book after reading it. She advice would be good