"I didn't get the test and the money…"

I didn't get the test and the money wasn't returned.

"Quick and efficient service"

Quick and efficient service

"Arrived quickly"

Arrived quickly, well packed and everything looks fine

"They haven’t arrived yet"

They haven’t arrived yet

"My test and go arrived via Royal Mail"

My test and go arrived via Royal Mail. Everything okay.

"i asked the question as it says next…"

i asked the question as it says next day on the order page and i knew that royal mail were planning strike action when would i receave the test kits on the only way of contact the dreaded live chat. They promply responded that my order was being dealt with that day as it was bank holiday. Surely someone in the company keeps aware of royal mail strike action and use a different shipper at those times or at a minimum writes a reminder on the order page. As we the general public are not the sharpest. Moving on its a week after placing my order and still no test kits. I did ask another question as the confirmation of order emails info is out of date but it did not get answered.

"Simple"

Simple, easy to use and quick.
Peace of mind.

"Good product"

Good product, received when promised in good condition

"Results from the test were not given in…"

**Response is an absolute lie, my results were posted off on Tuesday 30th August at, if they look back into he live chat on 31st this was confirmed to which they sent me a generic chart stating the results will be with me on Thursday…still not within the 24 hours advertised**


Results from the test were not given in the timescales advertised, tried the live chat and that was useless. Complete waste of time and money! Still waiting on the results and my flight is in an hour, luckily I’ve done a test at the airport…

"Excellent service thank you."

Excellent service thank you.