"Great customer service"

Great customer service
Fast and easy

"Delivered on time in good condition"

Delivered on time in good condition

"All good"

Kit arrived ok and test instructions clear

"First order arrived quickly and as…"

First order arrived quickly and as expected. Second order has taken nearly a week for them to even dispatch it.

"easy to order and quick delivery"

easy to order and quick delivery

"Ordered a PCR test kit"

Ordered a PCR test kit, paid an extra £3 for next day delivery and I am still waiting...no sign of it this weekend and they have abdicated responsibility blaming Royal Mail and state no refund as they have posted it and fulfilled their side of the bargain. I should have read the reviews before ordering as there are many all stating same problem. If they cannot guarantee next day delivery they should not be charging an additional amount for that service. I would recommend not using this company if you wish for a hassle free experience. Customer service is a misnomer.

"Bad customer service"

I ordered these tests on Saturday 27th August and paid for next day delivery. I did not receive the tests until Saturday 3rd September. When I email I’m they really couldn’t care less.

"Good for remote PCR testing"

Good for remote PCR testing, could be a little clearer on info sheet as regards to when to photo test tube.

"Took over a week to get delivered"

Took over a week to get delivered, already on holiday by the time it came, need to get my money back

"This is an absolute joke"

This is an absolute joke! When ordering my tests it said 48hour delivery, it is now the 5th day passing and I haven’t even received any email about my order, this is unacceptable as I needed these test asap for my work