"Answered my questions quickly and to…"

Answered my questions quickly and to the point

"Easy instructiin, fast result time"

Amazing team, very helpful people on the chat, Quick answer

"Not worth the risk"

If you are planning to use this service before travelling abroad please do not take the risk. When you have to take the test within 48 hours of flying, this will have you panicking. Paid for the 12 hour express results, sent the test off Saturday, only received the results early Wednesday morning which would have been too late and would have had to cancel my holiday if I hadn't booked another test.
Another thing to note is their customer service team can't just call up people at the lab, so they can't track your sample and give you information about when your results will be there.

"Absolute scam"

Absolute scam! Waste of money!

Ended up having to buy directly through randox the day before we flew as the test and go tests wouldnt allow us to register online!

Never again.

"Mail service failure"

Unfortunately, even though Royal Mail had the parcel at 5am, they said, late in the day, that they had been unable to deliver and would deliver it - a day late - next day.
Not the fault of TestnGo at all, just poor service by Royal Mail.

"It took a lot longer than expected to…"

It took a lot longer than expected to arrive

"Asked live chat before i purchased…"

Asked live chat before i purchased tests these would be sufficent for fight to flu certifcates for to take the tests the day before due to fly on a sunday that these were wrong tests. Live chat was no help after sending the screenshot from message the sunday before from live chat. Leaving us with nowhere open on a sunday for tests and not being allowed to fly. This company has not replied to messages sent regarding this matter. Would buy from a pharmacy where guaranteed to buy correct tests.

"Great fast service."

Great fast service.

"I ordered lateral flow tests and they…"

I ordered lateral flow tests and they arrived as promised, 48 hours later.
As I have COVID, it is great to have high quality test kits, which give me a clear indication that I am still positive for Coronavirus.

"Received within 48 hours as stated."

Received within 48 hours as stated.