"Not next day delivery"

Supposed tone next day delivery, but it was 3 days later before I received it. Had to go and purchase a test kit from my local chemist.

"Products arrived in good order"

Products arrived in good order. Need to order more

"Delivery delay"

No problem with the actual ordering, however paid for 24 hour delivery but delayed with Royal Mail so didn't get for 48 hours.

"Swift delivery of covid LFT tests"

Swift delivery of covid tests

"Service went well"

Service went well. What they advise is spot on.

"Good fast efficient service"

Good fast efficient service

"30 minute refund policy is ridiculous"

30 minute refund policy is ridiculous.

It took a day to process and send out.

"I haven't received this item"

I haven't received this item

"Excellent service"

Excellent service

"Fast delivery and return of results…"

Fast delivery and return of results within 3 hours. The instructions were a little confusing, as it asked for a 7 digit TBR number and mine was 6. When I opened a chat, she said that was not the right number, and I would need further support from another member of staff. Turns out the 6 digit number was the one I needed. Alls well that ends well, but did cause a bit of panic, and instructions could be a bit clearer.