"It did what it said"

You said it would be here at a certain time and day and it was. Thank you

"Dodgy Company"

Test booked and paid for.
Kit arrived.
No video call appointment & no way to get in touch with the company. They are ignoring texts & emails & there is no telephone number.
A very dodgy, unreliable company.
Not even worth one star.
We have been badly let down & left in the lurch

"the same as the last time"

the same as the last time

"Ordered and delivered on time as…"

Ordered and delivered on time as stated, no problems.

"Product never arrived"

Product never arrived - tried to chase for another one which I was told was being despatched. No tracking number provided. We go Sat so will have to pay over odds to get tests here tomorrow elsewhere

"Very easy to use and very quick"

Very easy to use and very quick

"Overpriced and underdelivered"

I booked the express PCR test.
It arrived on time.
I completed it and posted it in time for the first postal pick up.
It was 24 hour post, and 12 hours testing time.
I expected the results at 12am, but didn't need them before 7am.
They arrived later that evening.
Fortunately, I was able to show proof of vaccine status on arrival.
I don't expect the results instantaneously, I do however expect that when paying £15 for express analysis that the results arrive quicker.

"Efficient service and useful guidance"

Efficient service and useful guidance

"5*****"

This company could not be more helpful, customer service is second to none. Highly recommended.

"Arrived promptly"

Arrived promptly, used 1 test so far. All good.