"Over 2 months and still no refund"

It’s been over 2 months since I requested a refund for an order I cancelled and still haven’t received the refund. They promised 7-10 days in their e-mail but here it is 2 months later and no refund. Is anyone starting a class action lawsuit against them? I will definitely join the suit. I have emailed them multiple times to request information but they don’t respond to my emails. I feel as though they have stolen my money and have no intention of refunding it.

"I paid for the Proton Max on April 7th…"

I paid for the Proton Max on April 7th 2024 and they still have not been shipped. At first when I sent emails I got a generic email back stating they would be shipped soon. It's been almost 3 months and now their phone rings busy 4 times and then automatically hangs up. Their immediate response chat on their website no one responds to and they no longer respond to emails asking when the hearing aids will be shipped. I think they have gone out of business and I have lost my money and will not receive the badly needed hearing aids. This is very hard for people on a fixed income and have hearing problem.

"Ordered Feb 6 2024"

Ordered Feb 6 2024, order number 190703 Have called numerous times still nothing considering an attorney filing a suit against this company for fraud. I am 83 yrs old and want my aids . Alice troyer

"Never received order from this company after several attempts to contact"

Have contacted this company several times with my order number in order to get tracking info. Have never received my info. I have emailed, called, & used the chat support on the website, never a response for the information for tracking. Orders were to be received within 7-10 days accordingly to their website yet it has now been 48 days.

"So it’s been 3 months and still haven’t…"

So it’s been 3 months and still haven’t received my hearing aids. I made a review below like a month ago and that’s all they ever say. They have now stop responding to my emails. I’m guessing I got scammed.

"How can this company improve?"

How can this company improve?
Stop lying.
Refund my money...as they put in texts they would do.... for a product I never received and cancelled the order.
Clearly they have stolen my money in a rip off. Why haven't the authorities gone after these scammers for all the people they have cheated?

"Placed order on May 17"

Placed order on May 17. Still waiting to hear that they've been shipped. Have tried to contact them 3 different times to find out why they haven't been shipped yet. No response. Will now try for a refund, but I'm not hopeful. Obviously a scam and we will be contacting BBB and posting negative reviews everywhere that we can.

"Do not ever buy from bossa"

Do not ever buy from bossa. They take your money and never send your hearing aids. When you check on status, All you get is that the order has been placed, but never sent. I should’ve checked the ratings before being sucked into their offer. Now I doubt if I’ll ever be able to get my money back.

"is now been over 4 months and i still…"

is now been over 4 months and i still have not received my refund

"I too have been scammed by Bossa…"

I too have been scammed by Bossa Hearing. After waiting for 60 days of my order not being delivered I requested a refund They said it would be refunded after another 60 days of waiting and nothing as of yet. This is just a scam don't order from these people.