"Chloe was very helpful"

Chloe was very helpful, explained everything to me answered any questions I had regarding my care! I was nervous about calling but Chloe put me at ease.

"Overbearing"

Overbearing, non compliant and bullying

"Really kind"

Really kind, friendly and helpful, really worried about finally speaking and sorting debt. They made it calm and non judgmental. Great service

"Chloe was so friendly understanding and…"

Chloe was so friendly understanding and extremely helpful with my case. Gave me a clear and full understanding of policies and help me set up a payment plan catering to my needs. I feel very overwhelmed with the support and guidance Chloe gave me which will help me for my future payments.
Thank you so much Chloe

"The agent I spoke to today was…"

The agent I spoke to today was understanding and sympathetic towards my situation and offered me an affordable repayment plan

"Well handled and polite"

Well handled and polite.

Thanks !

"Fake positive reviews"

Given this company is widely associated with cold calling and claiming to have information about a matter of a "personal nature", I find it hard to believe the positive reviews. This happened to my husband, it is ACI perpetrating the scam, and they just wanted his personal data. Even writing a review requires sharing personal data that they then have to use and sell to other unscrupulous businesses like their own

"Didn’t want to call but needed to sort…"

Didn’t want to call but needed to sort out issue. Was pleasantly surprised spoke to Josh who was really understanding, professional and very helpful all sorted, thanks Josh.

"So easy and very helpful"

So easy and very helpful. Went through everything with me

"Deborah was really good at listening…"

Deborah was really good at listening and communicating with me she understood what my situation was and assisted me with everything and also explaining what different procedures there were and what suited me best