"Really friendly and helpful"

Really friendly and helpful

"Positive experience"

Helpful, friendly and courteous. Took time to ask about my circumstances and demonstrated empathy in his responses. Made it easy for me to engage in the process. All in all a very positive interaction resulting in a plan to help me start reducing my debt

"Block ACI"

This is a scam company, they have multiple numbers and have been spam calling me for months,they use the same scam for “denise Julie” and attempt to guilt trip you into paying for life insurance for someone called Donna.

"The worst DCA to deal with"

The worst DCA to deal with. Recently started chasing for a debt that’s much older than 6 years old. Emailed them as I didn’t recognise the debt and had zero reply, however, they continue to hound me several times a day on the phone. I’ve now found details of the debt and the debt is statute barred so they shouldn’t be chasing it anyway. I’ve now received a letter advising they’ve now instructed Verify to visit me at my home address and that I can prevent this by setting up a payment plan.

I won’t be setting up any payment plan for a debt that is statute barred as you are not legally allowed to pursue the debt.

I’ve now sent a further email to ACI and Verify, as well as to feedback@ and complaints@ in the hope that someone actually bothers to email back.

I have also emailed Verify and ACI removing their right of implied access so any visit from anyone associated with their company will be trespass and treated as harassment.

"Helpful and Kind "

Spoke to Josh ref an outstanding balance. Very helpful and very detailed which out me as ease. Thank you

"Chloe ,ACI representative was amazing…"

Chloe ,ACI representative was amazing and very helpfull,sorted my issue straight away in a very polite manner

"The company ecplained everything in…"

The company ecplained everything in clear detail and Michelle was very empathetic.

"Lady I spoke to was quite rude "

Lady I spoke to was quite rude , asked me same question three times when I’d already told her the answer , I missed one month as they tried to take it out on wrong date and still asked me why it was missed after I’d told her why!!

"Too many errors"

Set up direct debit, errors on their side means it didn't go through, constant harassment. Re set it up. Still harassment. Another error, now I'm told ah it's end of the month so banks are busy. Made manual payment. Still harassed. Unsure what more you want. Horrible company

"Very kind and caring staff on line"

Very kind and caring staff on line. Thank you Cena