"The tent took months to be shipped out…"

The tent took months to be shipped out and by that time I was ready to cancel the order. Of course I wasn’t able to cancel because of terms and conditions.

"Worst customer service possible."

They shut their website down and customer service for a month, a lot of people never got their orders and left terrible reviews, they then erased all the negative reviews from their website and only left a couple of the good ones. Not a trustworthy company.

"Poor quality rooftop tent and poor customer service"

The rooftop tent trim fell off after 2 weekend camping trips. The shell already warped up top. I’ve reached out to customer service several times but no response.

"We love our Skylux RTT"

We love our Skylux RTT. It has provided us the freedom to take the next trail without really worrying if we will find a suitable campsite for a ground tent. Just park up on some rocks to level the Jeep and 5 minutes later you are hanging out in your own personal fort! We have gone on a bunch of adventures with it already and that feeling of joy sleeping in our fort has provided is only growing stronger! Thank you for elevating our camping experience!

"Best quality"

Best quality
Really I like it
Perfect to me

"Covid messed up everything but was…"

Covid messed up everything but was patient and so was the Torro team. They communicated with me as best they could and delivered my tent about 5 months later. It didn’t have the keys but they expedited them to me within a week. I couldn’t express how grateful I am and I love the tent. Thanks Torro off-road and I’m still expecting my gift for the delays lol!

"Unfortunately Toro over promised and…"

Unfortunately Toro over promised and under delivered. They had every opportunity to inform people that the 8 to 12 week window was not going to happen. They didn't. Also my RTT arrived a bit damaged just like everyone else's. Not worth the hassle to try and have them fix it though. On top of this they forgot to send instructions and more importantly keys to open the RTT. Sadly this was a company I was excited to do business with that unfortunately failed to deliver.

"Ordered my tent in January 2021"

Ordered my tent in January 2021, after waiting 8 weeks emailed and received a response telling me I should receive a email with my tracking information soon. After waiting another month tried to contact the company without any response. I sent a registered letter canceling the order and requesting a refund. I received a email from Corey Johnson stating they had problems with their website provider and did not have access to the customer data. After the website came back up I have not been able to get back I touch with Mr. Johnson. I just want my money back and move on but will probably have to file a law suit. Wanted to support a up and coming small business but got took instead.

"Avoid Torro! No service. Questionable Product."

I was excited to try a Torro tent and Corey Johnson's rooftop tent importing business but unfortunately I cannot recommend this company. I was pressured to purchase in late January for what I was told were "1 of a few spots left" to ship in early February that did not happen. It took almost 3 months to receive my tent. Torro is not proactive in updating customers about shipping delays and is slow or unresponsive when you inquire. When we finally received the tent no key was provided and I have read online that others have experienced the same issue. As expected, Torro has done nothing to remedy the missing key issue. Therefore, I proceeded to pull the locked latches and the "lock" easily broke. It's a poorly designed and cheaply made "lock" and "latch". Now I have a tent with broken latches, no key, and Torro does not seem to care. Go elsewhere! They do not respect their customers and there are plenty of other RTT providers to choose from. I doubt Torro will be in business very long...

"DO NOT EVER DO BUSINESS WITH TORRO OFFROAD"

After reading reviews on here, I feel fortunate I received my tent. I did not receive my 500w electric generator or solar panel. Like others on here, I get no response from emailing the company. I also cannot reach the company by phone and their voicemail is full. I disputed the charge for the products not delivered with my credit card company. If I had to guess, based on my experience with their lack of communication and now their website going offline, Torro went out of business. Even when their site was online and they were replying to my emails, they were very poor at providing updates during the very long production time. Do not order from them, even if they do come back online. The tent is awesome and very high quality. It's too bad that's the only thing they do well.