Eight Asset Management
Barry
"No response"
Despite what it says on their website, they've had plenty of complaints.
They don't respond to any of them.
As far as I can tell, they don't do very much at all.
After an initial exchange of numbers and email three months ago, we've heard nothing from them.
Melanie Swann
"I telephoned and spoke to Shannan Field…"
I telephoned and spoke to Shannan Field and she was immediately able to assist me, and gave me instructions as to how quickly I could get a management pack. Shannan was absolutely true to her word and turned it around in 48 hours. Thank you very much
Alice Fayle
"“Communication: This one's simple: we're there when you need us.”"
I currently live in a building that eightam have taken over. Since they have taken over the building, they have closed all facilities that are included in the rent and paid for by residents i.e. the gym, accepting packages, roof terraces and cinema room.
With regards to closing all facilities they have not communicated as to why they are closed or reduced the rent of the property to reflect the lack of facilities. I have tried to contact multiple employers from the company including the founders with no response.
They have currently made the building a hostile environment and the lack of communication is embarrassing.
DLJ
"Extra utility bill, facilities cut out"
Had to pay an additional utility bill on top monthly electricity bill, which was not stated in the contract. Additional utility bill was also more expensive.
Gym, terrace, concierge, and post storage services were cut because the management did not meet the health and safety requirements.
What a big joke.
Maria Rosado
"We basically rented because of the…"
We basically rented because of the terrace, concierge and gym facilities. They have now all been shut down for no clear reason. The cinema room has been opened 3 times in the 12 months we have been renting here. We were told that the air-con would be included in the electricity bill, but a month ago they tried to charge us for THE WHOLE year of air-con used SEPARATELY from our electricity bill. The windows cannot be opened due to the building being next to the A4 therefore you will literally get charged for breathing in this building. Please be aware and do not rent in here.
Aniyah Famy
"Reply to our emails NICK!"
They have all the time in the world to reply to bad reviews or flag them but they won’t respond to emails. Especially if they’re asked for information that they’re legally obligated to give you.
Eight AM seem to be full of individuals lacking the experience and knowledge to manage any property larger than a bedsit let alone APT Parkview.
路克克
"Terrible experience for me"
Terrible experience for me. My experience living in a building they manage has been disastrous. Anything you could imagine going wrong within a building, it's probably happened there (and repeated again and again) under their watch. If I were to list everything that's happened there so far I'd simply be reliving past trauma, something I really would prefer not to have to do for a review.
Ram
"The worst management"
As bad as it gets, randomly emailed with an air con bill, 7 months into living at apt parkview, which was not stated on my tenancy nor had I signed up for, or was informed about. My estate agent was shocked about the bill and confirmed they were not notified about the additional charge.
Security is non existent( which when asked about by our local Mp via email lied about the situation) , they have turned a private car park into a public car park to fill there pockets with the Brentford supporters from across the road, I have come back a few times to find no parking available, even though my tenancy states I have two bays allocated to myself. My van has also been broken into and I have been waiting for the cctv to be released for 12 weeks now. constantly receiving tickets from the ticket ANPR even though I am a resident and my vehicle is registered.
Staff working either have an attitude when asked to do something or are absolutely clueless on thier employment role.
They have now decided to close all advertised facilities such as the gym, they won’t accept our deliveries or parcels and the cinema room and roof terrace is closed(which has never been open) because they are unable to get rent off a few tenants who have not paid. Rather then Persue the individuals directly they opt to breach our tenancy agreement once again and punish everyone in the block.
I could go on and on, but I have to double check my inbox for another factricated bill they might of come up with.
They call themselves 8 asset mangment, but they’ve got the management skills of liz truss with our economy!
Goran Babic
"Horrible company"
Horrible company
Busy Baron
"Do Not Rent or Buy at APT Parkview"
These lot have to be the most inexperienced bunch of cowboys going. They do not have the skill set to manage any size property development. Their accounting practices are laughable and most likely illegal.
Their management of APT Parkview has been horrendous! They try and bill tenants and owners for bills that they legally can not enforce. They have not budgeted for potential rent arrears of tenants so they punish every single person living here by closing off all amenities. So that’s denying access to the gym, telling the concierge that they’re not allowed to accept packages for any tenants and closing the cinema room and roof terraces.
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