"Showed up on time"

Showed up on time, friendly and efficient technician.
Well done

"Terrible service"

Waited 2 weeks for the first appointment, technician was a no show. They implied it was my fault for not confirming. Staff are rude on the phone. They told me they would order the part and send technician in 2 weeks. Technician showed up, no part with him. Had to come back with the part a week later. Got charged for 2 service calls.

"No star rating"

I had no choice to put one star when in fact I wanted to leave a no star rating. This company is appalling. The staff are rude and make constant excuses. They don’t listen to the customer and constantly interrupt when trying to explain. I waited for almost 3 weeks for a part, it was installed and the “technician” tested it for 10 seconds and left. First use it didn’t work and I had to call 3 times to get a revisit. The “technician” was not informed of the problem correctly and I was made to feel that was my fault, when in fact I told the receptionist, Innessa, 3 times and had to give her my tel. # 3 times before she got it correct! I was told it would be a week before a second part came in! I ended up calling Dependable who from the initial call to repair took only 4 hours and got my appliance working. They were definitely dependable and reliable. I would never recommend Capital Appliance Repair. Despicable service. I wanted to leave a 2 word comment!!

"quick and as easy as can be"

quick and as easy as can be. Professional in every way and knew his stuff. Top notch repair in a timely fashion at a reasonable price. Call Capital Appliance Repair for all your repair needs - you'll be glad you did.

"Fantastic job"

Fantastic job. Thorough and quick. Nice technician, all at a reasonable price.

"Viktor texted me to advise he was on…"

Viktor texted me to advise he was on his way. He was punctual and professional. The dryer was not drying my clothes, and stopped part-way through the dry cylce. Viktor quickly solved the problem and cleaned out lint from internal area of dryer. He also checked the dryer transition motor and removed and cleaned that as well. He recommended a new motor, and sealing of the lint vent. This is the best service I've had from repair people in a long time. I would definitely call Capital Appliance Repair again for future repair services. This is A+ service.

"Excellent service"

Excellent service. Efficient timing. Polite manners. Exceptional experience.

"Prompt"

Prompt, knowledgeable, polite, problem fixed.
But pricey.

"My refrigerator was not cooling and…"

My refrigerator was not cooling and frost was building up in the freezer. I was given a same day appointment between 3-5. Yuri arrived at 2:50 with parts in hand. Given my description he knew what the problem was. All was repaired and cleaned up in less than an hour. Yuri was professional and efficient. 5 stars!!!!

"The technician was courteous"

The technician was courteous, professional and expert. He dealt with several problems related to our dishwasher, and fixed them all. He answered all my questions patiently. I would recommend Capital Appliance in the highest terms.