"Extremely unhappy with proinsight"

Extremely unhappy with proinsight, I am a mystery shopper and have recently done a shop for them, proinsight never cancelled the membership with the company I shopped with (I was told they do this and not to do it myself) This has led to a charge on my account of £54, I reported this on the 28th of Feb and I am still waiting on a response to confirm that they will refund the money, I have to chase every time and get told someone will get back to me. Still waiting, really disappointed!

"Such a great family to be part of"

A really great company that's big enough to have a fantastic selection of mystery shops, but small enough that you feel like part of the Proinsight family. Supportive and encouraging, they offer friendly advice and guidance to complete all types of surveys.

"Very good service from all"

Very good service from all. I was having problems with a shop on the shops end and I tried getting advice from a programme coordinator. He gave me great advice and as I still needed help in certain area I asked again and that programme coordinator wasn’t in that day and was directed to a new one. He had a look and instantly gave me great advice and I was able to get my shop done effectively.

Keep up the good work!

"Really good company/team"

Really good company/team. Always give me positive feedback whether there’s shops for me or not. All the staff are really helpful if I am struggling with a shop and let me know what I need to do.

"Great company, helpful friendly staff & good pay"

I have worked with a few mystery shopping companies but Pro Insight is by far my favourite. The assignments are always interesting & well paid.
I like how easy it is to browse the jobs available and select the ones you are interested in.
I have to give a special mention to Jordan who has been a fantastic help throughout my mystery shopping journey.
He has helped me so much with assignments when I have been a bit overwhelmed by the instructions. He will guide me through them & has always been friendly & helpful on the phone & via text. He is a credit to Pro Insight.
I like how they pay you monthly so you can soon build up a good balance of jobs per month.

"Great company to work for"

Proinsight is a wonderful company to work for; efficient, friendly staff and great mystery shops to choose from! Lots of lovely experiences so far.

"Great company to work for"

Great company to work for. The shops are great extra money for mums and they are great places too! Would recommend

"Worked with Proinsight on and off since…"

Worked with Proinsight on and off since 2017! Great company and hard-working team :)

"Mystery Shopper partner for RISE Fitness Franchise"

We selected Pro to be our partner for our new franchise, RISE Fitness because of their in depth experience in fitness and leisure. We know we will get top class shoppers trying out our outdoor fitness bootcamps so the feedback will be very useful both for us and our franchisees.

"I’ve completed a few mystery shops for…"

I’ve completed a few mystery shops for the company. They have always helped me with any queries and replied really fast. A great company.