"Excellent product and aftersales services."

Pure showers were very quick to send my order which was exactly what I wanted and far cheaper than most comparable products'
It was very easy to fix up and my small query was answered quickly and courteously.

"waste of money"

waste of money. the filter reduced the shower flow and we had to remove it. also, the 1 week trial before you can send back is not reasonable. I suspect this is why Amazon does not sell it on its platform.

"Great to shower with 'clean water' again!"

Great to shower with 'clean water' again. Very easy to fit the shower head, and the water quality is noticeably much better.

"Do not trust this company"

Do not trust this company or their products. They are not fit for purpose. To use the bath filter you have to run your bath with a dribble of water to actually get the water to go through the filter. The shower head I ordered said it was universal - this is not true, the shower head only screwed on a couple of times with then the water spraying everywhere. I have emailed them 3 times to ask for a refund , which have gone unanswered, and called their number twice to be fobbed off saying they are a virtual reception company who can pass messages along but there is no one to speak to. I spent a lot of money and I would like my money back and to return the items. I have also contacted trading standards.

"Customer care, as it should be…"

Having, recently, lost my sight, although, still pretty hands-on with DIY, enjoying a challenge, occasionally, I have to submit, to requiring, help and guidance.

This companies, customer support is, 5*+, and second to none. I bombarded their team with, what would seem, to a sighted person, mundane, simple issues, but with every single email sent, came a courteous , well explained answer, or step by step, procedure, which I followed with ease.

I have no hesitation, whatsoever, in recommending this company, in both, quality of products, and customer care.

Thanks team, keep up the 1st class service.

"The product I purchased does exactly…"

The product I purchased does exactly what it is supposed to. When I ran into a problem, the customer service team promptly responded and helped me sort out issues. Highly recommended!

"All good so far"

All good so far. Easy to install, happy that it will be filtering all the nasties out of the water. The water is noticeably softer

"I have 2 filters on my shower and…"

I have 2 filters on my shower and change them every 6 months, they do what it says on the tin.

"Well built quality filters that work…"

Well built quality filters that work well, 3 years on still working as they should. Customer service very prompt and friendly as well, I recommend.

"Great filters and great team "

I've been using these guys for a couple of years now and have always had a great experince: both with the products and customer service team. They are always very helpful and respond promptly. We love their filters and use them on all our taps / showers.