"brilliant"

good product and very quick delivery, will be using again

"Refund - Why/"

It's difficult to write an objective review when you place an order, pay and it gets refunded within the hour with no explanation. Therefore the only rating I can give is that shown,

"Service"

Great communication between myself ,company and courier , fast free delivery and fantastic product . I would not hesitate to use dk luggage again , thank you and keep up the great service .

"fab case!"

Great case, really pleased with it.

"Masman 904 Purple 4 Wheel Spinner"

Good size case and good quality for the price paid. Delivered within a couple of days. Well impressed.

"delivery issue."

The Item I ordered was good, reasonable price and as described on the website but i had an issue with the delivery and i had to call the courier up to solve the issue myself when I feel the company itself should have carried this out. It has put me off using them again as the delivery driver did not even get out his van before driving away on the day of delivery as seen on cctv. Only when I tracked the goods did I find this out that he had actually said on the tracking site that no one was in and he carded me. He must have thrown the card from inside his van.

"Dreadful customer service"

Instructions on measuring for size unclear (whether internal or external measurement) so got the wrong size. They took an age to respond and when they did were abrupt and unhelpful. By that time (more than 2 weeks had passed) they couldn't effect an exchange in time for my travel so I requested a refund but they wanted to charge almost as much for collection as the item cost. The phone is never answered so you just have to wait.... and wait..... for an email response. Absolutely useless, wouldn't buy from there again under any circumstances.