"It's a very good winch."

I got the winch very Quickly. The notice is very clear, in many langage.

"Quick and efficient service good…"

Quick and efficient service good communication

"Prompt delivery and great service ."

Prompt delivery and great service .
Machine works nicely

"Issue resolved after complaining"

Bought wilks rx545 jet washer from union mart in feb 2021. Have used it only 3 times due to ill health. When came to use it in March, the gun was spurting water. Contacted union mart, they said that they don’t have replacement guns at present, but to buy a (their recommended) replacement and they would refund. An email was then sent with details of the recommendation however they changed their view and said that they wouldn’t pay for a replacement (out of guarantee .. fair enough).
Ordered recommended replacement (all the way from Slovakia), but doesn’t fit .. contacted union mart who basically said there’s nothing they can do, and they still don’t know when replacement guns will be in. Contacted their complaints department by email, but they haven’t had the courtesy to reply or suggest a way forward.
Steer clear of these as they can’t fulfil aftercare obligations and give incorrect advice.
I have now had to research and source a coupler at further cost, otherwise I’m left with a useless jet washer.
Update: 19/4
Cameron from union mart reached out and explained that emails haven’t been getting through properly. He apologised and refunded the cost of the coupler along with a gogw which was most appreciated. Rating updated to reflect outcome.

"Excellent telephone support from…"

Excellent telephone support from knowledgeable, friendly and helpful customer support. Supplied required part in 24 hours.

"Great experience"

Great experience, easy to order and fast delivery.

"Rivenditore ok"

Rivenditore ok

"I bought a Wilks R525X pressure washer…"

I bought a Wilks R525X pressure washer through Amazon two years ago via there Amazon Shop.
During this time it has failed twice and been sent back for repair.
The gun has now broken and they have no parts.
Do not but a Wilks Pressure Washer as they are very poor quality.

"All was good except"

All was good, but there was a slight bend in the sheet metal panel on which the electrical outputs are mounted. This appears to be because of poor design of the battery receptacle: basically you need to remove the whole panel to get the battery in or out, or bend the panel slightly. Tacky

"Excellent service"

Excellent service, great delivery time, and price was perfect too