"Will not exchange one door."

Will not exchange one door I was told I have passed the 14 day return policy even when it was Christmas and new year holidays and it took nearly two weeks for the doors to arrive.
Paid nearly £1000 for 6 doors.

"Do not use unless you want to lose…"

Do not use unless you want to lose money! Not worth the cheap prices.

Had a terrible experience with this company - they take your money, the product will turn up damaged and they will try to get out of exchanging for you.

"After read all the bad reviews I was…"

After read all the bad reviews I was worried about Receiving my doors, but I’m really happy with my doors and delivery 👍

"Internal Oak door arrived smashed"

Internal Oak door arrived smashed. I reported it within 24 hours but was initially told I hadn’t reported it soon enough as they thought delivery date was when order handed over to courier! I have not heard from company in over a week despite numerous emails and phone calls to them. I am left with an unusable smashed door and £230 out of pocket. Terrible communication from the company who I suspect are trying to avoid taking responsibility for the smashed door. I will speak to my credit card company now.

"Still waiting for my refund"

They could not fulfill my order. I requested a refund and weeks later they still haven't given me back my money. I will get it through the credit card via a claim but be warned they are not an honest bunch.

"Appalling company"

Shame I didn’t read the reviews before purchasing from this company. Bought £900 worth of door handles, some of the handles were faulty, despite repeated promises and guarantees that the replacement items have been dispatched, I still haven’t received them. I will now take this up with my credit card company.

"I purchased 7 doors still waiting for a…"

I purchased 7 doors still waiting for a delivery 10 days on I also called to confirm if they were in stock which they said yes 3days u will have them, now each time I call they are coming out with various excuses no good not a good company to deal with!

"Excellent service - can’t complain"

Well I thought I had made a mistake as I ordered and then checked the reviews. I ordered 12 doors , ordered confirmed next day, text to choose delivery date and then confirmation of delivery. On date of delivery I rang and received two hour delivery slot. Then doors received all perfect as ordered. So no complaints from me.
They were also willing to price match too.

"We had our doors sometime aow but…"

We had our doors sometime ago now but with the work we were having done have only just got round to fitting them and they are perfect, everybody that visits say how nice they look, really pleased with them. Also the delivery man was very nice, now that’s unusual. Thank you Moda . Mr and Mrs Ashby. Staffordshire

"COWBOYS"

Whatever you do don’t buy from these cowboys, I ordered 11 oak doors 33” 30” and 27”, the 33” and 30” doors were fine but the 27” doors were a totally different colour, after numerous calls and emails to moda and not getting the problem resolved I’ve now referred it to my card company to resolve the issue as moda seem to think this is acceptable. It’s a case of once they have your money there not interested anymore DON’T BUY FROM THIS COMPANY YOU’VE BEEN WARNED