"Moda doors would you buy door from just…"

Moda doors would you buy door from just salesman they use xl joinery my door fell to bits all joints opened up and they wouldn't honour there guarantee complete cowboys

"Order no 12669MD"

Order no 12669MD. No door. No contact. Avoid!

"Mode doors are complete rubbish all…"

Mode doors are complete rubbish all joints opened up on mine. After phoning them and sending photos they have voided my guarantee I have been a joiner many years dont use them

"Rubbish customer services"

Rubbish customer services - be advised to steer well clear.

"Do NOT use this company!!!!"

This company suck! 5 weeks after ordering and they couldn’t tell me where a bit of wood was? Order cancelled, and from what I gather we won’t be the last to tar and feather this company. Going to contact trading standards as this company com NOT continue to rip off honest customers.

"I ordered a door from this company"

I ordered a door from this company, which was delivery time of 3-5 days, when I chased this up after 10 days was told 15 days. When I complained my order was cancelled by this company. They will not give us our money back...we are pensioners, and £175.80 is a lot for us to lose. I am going to contact trading standards, whom will hopefully take action to stop this company trading...
Update, now after over a week, e-mailing and phoning every day, I am pleased to say I have received a full refund...anyone else having problems, dont give up hope!

"I ordered doors which were late…"

I ordered doors which were late arriving and the wrong size. I had to pay for the correct size doors first and would then be refunded.
The correct size doors have not arrived the wrong ones have not been exchanged and they will not engage to sort out the problem. I had lost £175 but I fell for their offer to replace and now lost £350

"Don't buy from these cowboys"

Don't buy from these cowboys - you've been warned. My money was taken 3 weeks ago, still be doors, no communication - no answer to emails or phone, no refund.

"Still waiting for my refund, dreadful customer service, great product when 95% of it eventually arrived."

I found the website to be professional and the price competitive, most importantly they had all of the doors I needed to order, 11 in all, I also ordered all of my door furniture. The website said delivery within 5 days, despite Covid. Weeks later and many many phone calls (I had to use the approach of using other people’s phones to call as they appear to be selective in relation to calls they answer resulting in days and days where they didn’t take calls nor respond to emails) I received 10 doors and my door furniture. I am still awaiting my refund for the bifold door they didn’t have in stock. I have chased and chased to no avail.

On a positive note, the doors and furniture when they did arrive were great, no problems at all but I would never order from them again, it was so stressful.

Luckily the joiner I was using was very flexible.

"Deanta oak doors"

I was worried reading some of the reviews but I'm happy to report I received my doors and I am very happy with them. I had been quoted £300 more elsewhere for the same doors.
I had no instructions on the day of delivery so contacted the showroom and spoke to Callum who said he would speak to the courier. I hadn't heard back so had to ring again. I received a email around lunch time saying my doors would be delivered between 12 and 2 and they were. They came well packaged on a pallet. I checked the doors and noticed a small amount of damage to one corner which my joiner said may be cut off. I reported this to Callum who is arranging a partial credit to compensate.
Communication could be slightly better but can't fault the service, the price or the doors.