"Nice work"

I found the lava lights I have been looking for a goof 8 months now, the search was over.
Great quality.

"Fast delivery"

Fast delivery, very nice items.

"pendant lights and floor lamp"

Ordered 3 pendant lights, floor lamp and bulbs. Pendant lights look good but floor lamp and bulbs never arrived. Have had to call several times to chase up rest of the order and keep being given a new date for delivery, but I'm still waiting. Have been waiting for the floor lamp since October!

"Happy to wait? ...."

Takes far too long to ship goods and some items advertised are not in stock - you only find that out when you complete and pay for order! Not good enough! We are waiting on a balance of an order that will have taken more than two weeks to arrive and I have builders and electricians on site right now!

"Dazzling light, terrific service"

The light got from iLite is dazzling and has lit up my whole living room and the price was reasonable too. I wanted an earlier delivery as my electrician was due to come earlier than expected and the rep I spoke to was super helpful (sorry I forgot his name). He answered the call in seconds and ensured the light was shipped the same day and it arrived the next day ready to go. I would thoroughly recommend these guys, you don’t find service like they provide these days. Some amazing products too I will definitely be buying again and recommending them to everyone I know!

"Absolutely stunning light"

Absolutely stunning light, speedy delivery. I’d highly recommend :) thank you

"Proceed with caution"

I ordered a Soffi pendant light in early November. As there was no sign of it I checked a couple of weeks ago and was pleased to see that it showed as in stock on iLite's website. But when I contacted iLite they told me that the item was due end December. This 8 week delay was disappointing, given the item was apparently in stock (and their website says the maximum wait for out of stock items is 6 weeks). I followed up again last week to check on progress, and was told to expect delivery is nearly January. iLite explained this was due to coronavirus, brexit and Christmas. Surely they were aware of these events when they took my order? And why does the website still say they have 4 of this item in stock?

"Pendant light"

Fabulous product, speedy delivery, securely packaged.

"Excellent service and product"

Excellent service and product. I love my two copper lights.

"Shop elsewhere for online ‘service’"

Shop elsewhere for online ‘service’ ! May be a good company face to face but they charge a 10% handling fee for returns - yes it’s in the small print but
unlike any other company I have come across, and I do a lot of online shopping! And, even with that, it took the company over a month after receipt of the return to process the refund, and that was after being chased several times. Would not recommend.